December 2023 by Melissa Leckie
Would absolutely recommend, we couldn't make our original appointment date due to unforeseen circumstances, the staff promptly and helpfully sorted us out a few days later which is a god send so close to Christmas and the bike is beautifully assembled and protected! Thank you so much to the staff
December 2023 by Auds
I recently encountered an issue with my bike - a cracked wheel rim left me unable to ride. Unfortunately, my initial mechanic provided no updates after five weeks. Frustrated, I reached out to Halfords again, who swiftly assigned Keisha to the task. Keisha?s communication was outstanding; I received regular updates via text, email, and phone calls. True to their word, my bike was ready today, expertly fixed within two hours. Thank you, to Dominic and Keisha for their exceptional support. A well-deserved 5-star rating for their prompt and effective service.
December 2023 by Alex
Booked a battery supply and fit online with confirmation only to be greeted by the worst customer service I have ever experienced. I was told by the woman behind the till that I had not got an appointment booked with them (despite pre-payment and confirmation). Rather than explaining that their computer was not working correctly, she just kept telling me that my appointment did not exist. When I told her that I certainly did have an appointment, she downed tools in a rage and I was consequently served by someone else. Needless to say, my battery fitting went ahead. Something so simple was made incredibly difficult by this woman's foul attitude and inability to speak to customers with a basic level of respect. Clearly I am not alone as other reviews show that the Nuthall Road store is notorious for abysmal customer service. Avoid at all costs.
December 2023 by Manda2much Panda
Brilliant staff . Very helpful , informative and polite.Nothing is a problem they can?t sort for you . Used them for bikes , camping equipment. Roof racks and car parts and fitting . Really wouldn?t use anywhere else .
November 2023 by Mark Williams
Young man just changed my headlight bulb before he went to uni! Very pleasant and quick service.
November 2023 by Alan Moore
Had a problem with my break lights caused by incorrect replacement bulbs being fitted at a Halfords store in Scarborough. Very quickly found by technician here and fixed. Excellent customer service. Thank you all concerned.
October 2023 by jimmycastellano1985
Marcus changed my headlight bulbs and did 10 point check on my vehicle today at the Nuthall branch in Nottingham. He was polite, friendly and the standard of work was to the highest quality. BIG UP Marcus, thanks for your help. 10/10 rating. Fully satisfied customer ????
October 2023 by Mr G reat
What a horrible place staffed with incompetent employees that are ignorant and rude. I left an e scooter for a couple of puncture repairs. After five days I had to go and beg for them to complete the job. I was presented with two of what I can only describe as morons that had no idea what they were doing. And the biggest laugh eas that the sign above their heads proclaimed that they were Nike experts. After witnessing their performance I would not call them experts in working on bikes/scooters but a couple of chancres that would look ok in a circus. Don?t go here for anything Nike related. Terrible !!!!!!!!!!
October 2023 by Kayla Jade
Used these today for head light and tail light change great guys was so helpful told me were to find things in my engine gave me loads of advice too
October 2023 by Raja Zubair
i need to return faulty part witch i buy a week ago at halfords online. today when i went to Halfords - Nuthall Road Nottingham for returning this Manager DAM refuses to return this and misbehaving with me threatening me and insulting me as a halford customer.even when i came outside of store he continuesly threatening me. i hope cctv recording everything. i wait till the Monday to halfords customers service to talk with them to take any action against MANAGER DAM . and MONDAY i will talk with my lawyer to file a complaint against him.
October 2023 by Rudis World
Came in today got 3 items to checkout, had to wait 5 mins as no one was on till one guy was on laptop ignoring me other guy walked behind me , he could see that I was waiting to be serviced but didn't and the last one came to till got something under the desk and went away absolutely no consideration for customers disgraceful ?????10 mins I had to wait 3 staff one customer
September 2023 by Michael D
Waste of time been there on two occasions to buy my wife a bike and first time there was no one to help me and just been today and waited 15 minutes whilst the bike sales person was in the back having a good chat with his colleague. lol great customer service NOT
September 2023 by Steve Ingers
Needed a quick battery replacement booked following morning, fitted quickly and efficiently. Staff member very courteous and friendly
September 2023 by Ryan O'Malley
Had a long wait to have someone come and change my headlight bulbs but Marcus was great, got the change done quickly and delivered quality customer service.
September 2023 by Esther's Beauty
I went into halfords today and a staff member called Marcus was very helpful, he acknowledges staff and gave professional customer service and fixed my brake bulb, Marcus is a very good example of how customer services should be.
