January 2024 by SonyaBladeWins
I rang this pharmacy for dexamethaxsone ... literally 1 tablet. After a lot of pointless conversation they told me they have it.I walk in hand over the script, after 5 mins they tell me they only have the non soluble version. I said thats fine I still want it.Left me sat there for 15 minutes with my poorly child (no other customers in there) to then come and nervously tell me they can't do it because its an electronic prescription.Super unprofessional, terrible customer service.I've never had to use this pharmacy and after that experience never will again!
December 2023 by Hannah
Terrible! NHS 111 gave me the number for this pharmacy to seek advice, and the pharmacist I spoke to sounded hyped up and stressed, wasn?t listening to me, and she put me in a panic about my condition. I was simply asking if I could take Imodium for what the doctor has already diagnosed as viral gastroenteritis but she told me, against NHS advice, that I should see my GP immediately because of my symptoms lasting more than 48hrs (NHS advise this is normal).
October 2023 by Jane Hartley
Brilliant service, never had any problems with my medication. staff are friendly and helpful. I would recommend using this pharmacy to my family and friends.
August 2023 by J Shaw
Was told to call by 111 and was told ?what do you want me to do? by the pharmacist on the phone. I understand they did not have the medical advice needed but could have been a lot more professional and less rude about it. Very disappointed.
July 2023 by Natalie E
Extremely unprofessional, rude, unhelpful pharmacist. Never experienced such bad care from the nhs. Avoid this place, and go somewhere you?ll be listened to
July 2023 by ND Young
Reliably open late and has a wide variety of otcs and prescriptions available. Great pharmacy.
April 2023 by Miss Purple heart
Good pharmacy.
March 2023 by Anju Kaur
Really good pharmacy with excellent and professional staff. Offers a wide range of services. Always go out of their way to deliver medicines. No other pharmacy has done this. Highly recommend
February 2023 by Sarah Sabr
Very bad service, highly unprofessional, even the pharmacist hasn?t even got a clue what he?s talking about. Had so many issues with this pharmacy, staff members are unprofessional and rude, careless and do not care about their patients.You call up enquiring about your medications and you get passed around the staff members and even then no one knows what their talking about, like your talking a bloody different language?I recommend you don?t use their services if you want your medications on time.our medications have even been delivered and left outside on the front, how dangerous and unprofessionalI will be taking my custom elsewhere.
January 2023 by Zuzanna
Polite and helpful staff, but they never stay open untill 11pm, I came at 7pm once and it was closed already. Nonsense.
June 2022 by Cheryl
THE CLOSING TIMES MOST DEFINITELY NEEDS UPDATING. THEY SAY 11PM BUT IT MOST CERTAINLY ISN'T!WHOEVER IS IN CHARGE AFTER THE OWNERS GO HOME DECIDES AT THEIR WILL WHAT TIME THEY SHUT UP SHOP, IT'S APPALLING, IT REALLY IS.IF YOU NEED YR MEDS I WOULD ADVISE YOU TO GET THERE BEFORE 6.30PM, 6.45 IS PUSHING IT!FOR PEOPLE WHO COLLECT THEIR MEDICATIONS ON A DAILY BASIS THIS IS S DANGEROUS SITUATION TO BE IN, (FOR THOSE CONCERNED YOU WILL KNOW WHAT I MEAN)THIS CHEMIST USED TO BE SPOT ON, FRIENDLY, PROFFESIONAL SERVICE AT ALL TIMES. BUT NOW, ITS WELL BELOW PAR.THEY HAVEN'T EVEN TOOK THE TIME TO CHANGE THEIR TIMES & EVEN WHEN THEY KNOW YOU WELL & WHAT YOU NEED THEY DONT EVEN TAKE THE TIME YOU GIVE YOU A QUICK CALL/SMS TO SAY THEY'RE CLOSING EARLY ETC.THE OWNERS SAY IT'S BECAUSE THEY CANT FIND A PHARMACIST TO TAKE OVER UNTIL CLOSING, WHICH IS REDICULOUS TO BE FAIR.THERE ARE LOCUMS GALORE WHO WOULD BE MORE THAN WILLING TO WORK THAT LATE SHIFT, CLEARLY THE OWNERS JUST DON'T WANT TO PAY THE RATE THAT LOCUMS GET & A SHOP ASSISTANT CAN'T DISPENSE CERTAIN MEDICATIONS, ESPECIALLY ONES THAT COME UNDER 'CONTROLLED DRUGS' WHICH HAVE A STRICT PROTOCOL.TO GET THIS MESS LOOKED AT I THINK IT NEEDS REPORTING TO THE GOVERNING BODY OF PHARMACIES &PHARMACEUTICALS.SOMETHING SERIOUSLY NEEDS TO BE FIXED BEFORE IT'S TOO LATE.I WOULD SAY TO ANYONE WHO IS LOOKING FOR A LATE NIGHT CHEMIST, TO GO TO THE ONE ON ALFRETON ROAD THAT IS OPEN UNTIL MIDNIGHT!I BELIEVE IT'S CALLED THE MIDNIGHT PHARMACY.
February 2022 by Tara Fear
I have a poorly 5 month old that needs his antibiotics and for some reason when his dad went to pick up his medicine half an hour ago it was closed with the shutters down but its supposed to close at 11pm!
February 2022 by HR
Says closes at 11pm but came at 10.30 and closed
June 2021 by C Mj
The reviews are not a ture reflection, this pharmacy has poor performance they do not care about thier patients.They seem to be careless ,possibly because thier in a deprived area . Would they forget to do customers medication if pharmacy was located in West bridgord ? Definitely not.
March 2021 by J. Hanify
Need to sort out your hatch system and lack of accessible card system. Had to give my pin in order for it to work. Strongly would suggest getting a R11 female to male extension cable as it's quick, cheap and easy. Contactless as a means of payment is flawed as every X attempts it will want your Pin. Or better yet, upgrade to go on the mobile network so it's completely wireless.
