September 2022 by Annette Scholes
Very helpful staff. Chairs for people waiting for a member of staff to deal with queries
August 2022 by Igor Veselov
Helpful staff
August 2022 by SUZETTE HARRIS
Have great staff
August 2022 by Magic touch Simms
Have great staff
February 2022 by Tat Fai Ng
The service staff in this branch are friendly, chatty, and solve problems quickly for customers. They are very good staff.
January 2022 by Kurda Ali
Lovely staff as always, qeueing is a bit annoying as they dont have a cashmachine where I can deposit my money into my account but still its very helpful nonetheless.
July 2021 by Helen Lucas-Glover
Usually in there to bank from our store.Was in the queue yesterday and, as always, the staff were wonderful. Rebecca kept everyone informed and as usual, she wasefficient and professional..I also needed to pay in a personal cheque and Karen was also lovely.Let's face it, they've kept going and kept us going. 5 deserved stars.
July 2021 by Ash Low
Bunch of liar's, claim to have paid your direct debits when in fact they put the money in after the cut off as they're bone ideal.Also they've closed their car park to customers for no reason what so ever, so now you have people parking all over the street and nearly causing accidents.Worst banking experience of my life.
July 2021 by Fat Guy
Bank don?t have Landline phone publish online why ? Dose anyone know?
September 2020 by Nazia Nawaz
Couldn't transfer money from my app as it was over the limit. Waited 5 minutes only to be told the cashier couldn't complete the transaction because I had to go in a different room? Waited another 10 minutes to which I was told actually they could complete the transaction if I had my driving licence. Absolutely shocking service.
August 2019 by Christopher Burton
AWFUL. Often huge lines when they open, often only one teller when they do as other staff scrambling around not ready to be open DESPITE opening at 10am not 9. Often huge long lines and they COULDNT CARE LESS. I asked to speak to the manager today and was told there is NO MANAGER. This is clearly a lie, and shows the spiteful nature of the staff. Absolutely AWFUL. You would think they would learn to put on more staff at busy times but they don't. THIS is a company that spends MILLIONS on shoving thier "Helpful banking" slogan down our throats but refuse to have a enough staff. They DONT CARE HOW LONG YOU HAVE TO WAIT. Opens an hour late, closes an hour early. It's like half a bank. A quarter of a bank when you take the lines into consideration.
October 2018 by Anna kelman
Great service and good staff.
September 2018 by Dawn Rose
The counter staff are always very helpful when i have been in
its a nice change
August 2017 by Lady Nice
This branch is usually ok but yesterday I went I. As they charged me wrong for being over drawn, and fobbed me off, then I asked to cancel a direct debit, which I was told was done and I was told it would not go out, but it went out and I had to call the head office and they sorted it out as it WAS NOT CANCELLED.. so be careful with this branch BULWELL is much better from now on I will just use the Bulwell branch I never have any problems there, the head office Natwest also gave me a refund
