January 2024 by William Wood
Miserable, incompetent, jobsworths.
January 2024 by Emma Smith
absolutely awful service the woman that served me today couldn't make me feel more of an inconvenience to her.. the attitude on her! and the way she spoke to people there was really no need.
January 2024 by Alison Giles
Completely useless ! Big queues and rubbish service. Don't know how they stay in business.
December 2023 by Okoroafor Michael
Always ready to help and assist you with any delivery.And they're always available
October 2023 by Lou Lou
The ladies are always busy go there all the time polite and friendly always helpful always get the lady a number 5 so friendly keep up the good work
September 2023 by malvoisin malvoisin
Utterly clueless post master.I deposited cash (notes) into my Starling Bank business account and then asked to withdraw small denomination coins (change for the till). Only for the post master to interrupt the exchange between the cashier and I to tell me they "don't deal with Starling Bank", and then just she walked away before I could explain that I just had!! How rude.I've been doing these same transactions at other PO's for years.Going to use Hucknell Rd or Sherwood PO from now on, much more helpful.
August 2023 by Helen Roberts
Ordered euros online to collect next day. The website says collect after 11am! Went to collect at just after midday only to be told I couldn't collect them as the lady who deals with them was on her lunch until 1pm! No one else could help with this. So had to come back an hour later to collect them. The last time I ordered online I went just after 11am only to be told rudely that the collection time was midday! even thought the website says 11am collection. Made to feel like I was in the wrong, no apologies! Staff could do with some customer service training.
July 2023 by Kathy Brown
Only gave one star because it doesn't let you leave no stars! Majority of the staff here are miserable and rude.....only go out of necessity otherwise i avoid.
May 2023 by Lesley Gore
Have frequently used this post office simply out of necessity! was fortunate enough to be served by the lady on till number 1. She was an absolute delight. As she was serving me i witnessed the lady on the other end, on till 3 actually shouting at a customer! And after reading the reviews, it doesn't take a Scientist to work out who they were referring to. Which is so unfair to the rest of the team! I nipped in today and decided not to queue as the lady that served me wasn't there! If it wasn't for the fact that this is the only post office around i am 100% sure they wouldn't have the queues of people that they have.
May 2023 by Avril Mccormack
If I could give no stars I would. Absolutely rude and incompetent staff. The Asian guy and the bonny size older lady displayed disgusting behaviour towards me as a grieving mother. They should not be in customer service and need to update their knowledge of the law
May 2023 by Roha Aslam
Every time you go there?s a queue. Those ladies know nothing about customer service or etiquettes
April 2023 by Lola
Absolutely pathetic post office. This is the 2nd time my parcel is getting missing. It isn't delivered to the address and no trace of it being returned back to any post office. If there was a half star I would give them. Avoid sending anything of value through them as it will grow wings if not sent recorded or sent special delivery. Very rude and unbothered bunch of staff.
April 2023 by Sophia Morgan
HiyaMy cashier was a lovely, bubbly lady called Selina.She was so helpful and it made a change to be served by her as the other cashiers can be so serious.I always try to be served by Selina as she is always smiling and she honestly brightens up my day.
April 2023 by Karen Roddis
i came to the post office at 12:59 and they should close at 1:00 the worker told me to wait a second as she would serve me. i wanted 10 minutes and she had then told me very rudly that i had to go as they were not serving anybody. This was intimidating and very rude. I?m yet to speak to the manager to file a complaint
April 2023 by Heyyy X
Very rude staff, they have no manners and very unapologetic. I?m yet to speak to the manager about this behaviour
