February 2024 by Pavi Sandhu
Not reliable , failed/stopped working within 18 months of purchase !!!
January 2024 by Saima Azhar
i am realy realy thank ful to puri tandoors.when i was thinking about buy tandoor and indian plates and many more indian kitchen things i was searching in google and there i found puri tandoors.i was in doubt because two years before we bought some things from google and till now we didn,t recive our things we lost 3000? it was for our resturant.but now this time i bought from puri with alot of fear and doubt.but i am saying 100% sure that their service ,dealing and guidness for instalment of tandoor is awsome.i am realy very greatful to find them.now i can buy any thing from puris without any doubt.and guys if you have any hasitation about buy puri products you can buy without any hasitation ..once again thank you so much sir for your great service
December 2022 by Anthony Goolab
Puri Tandoors is operating in a very tough and challenging market. Where most providers do all they can to cut costs or raise prices, Puri have maintained a high quality product and a great service. My tandoor arrived with some cosmetic damage to the rim which will not compromise the quality of the cooked dishes. Puri replaced the rim free of charge; which was great. The after sales service has been terrific, with no question too silly. Will definitely recommend this product to others. Looking forward to many years cooking with this great tandoor, Thanks Puri.
November 2022 by Bruce B
Fantastic service before and after delivery. Only done 1 cook so far so not tried naans but it was amazing ? 100% recommend
August 2022 by Mohammed Rafi
One of the best place to have a tandoor oven. Qualty products, the staff is very comperhensive. I recommandé this place to every body who are looking for a tandoor for domestiques or commercial purpose. Thankfull to the staff.
December 2021 by gary L
Spot on great service and great product thanks Sumeet
July 2021 by mohammad bashir
Good quality and great costumer service. They explained everything we needed to know and it was an overall good experience.
June 2021 by Rakesh Rathod
absolute rubbish customer service, place an order online on 02/06/2021 for next day delivery after talking to them , after two days evening over the phone sumeet puri told me he dont know why order has not been proceed , and now not able to deliver till next tuesday, disgusting rude and no telephone manner at all then blocked my phone number who pretend to be a manager there and asking me to send and email to director , which is him self , and denying to transfer the call to director ( basically one or two man band pretending to be a corporate LS E listed company ??) again just received an email from himHello RakeshWe are sorry that we had to cancel your order.We have refunded you in full back on your card.nothing has been refunded yet, sent more then 100 email and tried 100 calls even from different number no answer, advice all stay away from this, and try to find a way to make an official complaint about them any advice welcome. rather then accepting mistake person Mr summet puri director pretending to be a member of staff and argued and agreesive plus refuse to deal with the situation which was arised due to unproffesonalisam and poor customer service , have started ignoring phone calls and did not acknowledge once that your email has been received , phone call was ignored. was so so so childish forget about buying from this guy, first he needs some customer care training, any ways after posting a negative review next day 11 am received phone call from police, spoken to police and told them my side as well, guys stay away from this shop, i am sorry to say it is worst experience of online shopping of my life, stay out of it guys stay clear i wish i can reply to his comment below but seems not allowed so i am editing this comment.
May 2021 by Tej Bains
Loving this piece of kit. The food cooked inside tastes out of this world.Reasonably priced with plenty of extras added in.It's hardly Spring and I've used it 5 times already. Very highly recommended if you love your mixed grills and butter naans.Update -The fire cemented base was slightly cracked and after a few uses the cracks began getting bigger. I emailed the owner who has stated this is normal.
April 2021 by Azmina Khanbhai
Damaged product received (cracked tandoor floor) - impossible to see upon delivery as delivered in a large wooden crate that took time to open up. Vendor offered advice on how to repair it (not forthcoming with a replacement offer or financial compensation until asked). Had no choice but to keep it to avoid losing the whole summer waiting for a new one to arrive. £35 offered in exchange for all the hassle of having to buy fire cement, fix it etc which is very disappointing when it?s supposed to be a special birthday present. Vendor could not stretch his budget to include a free recipe book as well, as a gesture of good will and to compensate for us accepting to keep a faulty product. Quite pathetic really given it would have cost him much more to collect the damaged product from Spain, and either offer a full refund or send out a new one at his own expense had we have been leas willing to collaborate with him and repair it.Person I dealt with (the owner, judging by the name) was also very abrupt in his email when the question of compensation was brought up; seemed almost annoyed at even having to answer. Seemed to lack interpersonal skills, e-mails often had no greetings or salutations (not good etiquette when responding to customers).
April 2021 by jasleen saund
staff very rude.no telephone skills or interpersonal skills.bragged about being a bestseller!.I am not interested in your braggingrefused to be polite and helpful and answer my questions. I wont be buying
April 2021 by Alexis Penbrook
Terrible customer service. The people that I rang up were very rude. They weren?t very helpful either to be honest. Definitely will not be ordering from here at all.
April 2021 by Andrew Thomas
Had delivery of Puri Tandoor Oven, very impressed with quality of item and great to use for cooking
April 2021 by Roto Quip
Best quality equipment at great prices and Excellent customer service Highly Recommended.
April 2021 by paulatthetimmy
I have enjoyed many meals from my Puri Tandoor. recommended.
