March 2023 by Peter W
These stores have really gone downhill,no cafe,no deli,poor quality meat,.They have now invited Starbucks in. THESE people don't allow union membership,or freedom of speech . Well done Sainsburys
September 2022 by Bingo1921
Not reopening in the future? It was a good cafe but company decided to close it as a policy. It was very useful when it was open! Get up to date Tripadvisor!!
January 2022 by JenAnnie
We were out Shopping in Arnold & really enjoy the Sainsburys experience . We had coffee in the cafe. Staff are so friendly, hygiene is very prominent & the staff follow great procedures. We recommend this cafe.
December 2021 by lisangela84
I shop in sainsburys arnold every week and the atmosphere in there is exhausting the staff don?t look happy like they use to be, the cafe has never enough staff these days also the new store manager is pathetic treating staff like they are slaves and doesn?t do anything himself. Always on his phone and no eye contact when talking to staff or customers. I hope this complaint helps them because they all deserve to be happy again. The staff look all exhausted. Make 2022 a better place for them to work in.
August 2021 by susan s
Glad to know we?re getting back to normal and the cafe was open at last. Had a toasted sandwich and mug of tea which was very welcome. The staff were all lovely and helpful.
September 2020 by Nahida Ahmed
Forgot to get currency, with one day to go, Sainsbury's were the only place that were able to help. I ordered the Hungarian Forints over the phone, the lovely lady at Daybrook branch set aside for me and I collected later that day.
February 2020 by kathrynbJ103MU
Lunch time, one person dealing with a queue of 10 people, poor woman was doing the drinks, toasting paninis and tea cakes, serving & handing change, How she remained sane and smiling is a credit to her. How dare you treat your customers and your staff like this? You should be ashamed! Tables were filthy, floor was disgusting, chairs had crumbs on them, no cutlery, no napkins and no manager available for me to talk to. You are exploiting your staff and you are waving two fingers at your loyal customers. This cafe is disgraceful!
August 2019 by Rose C
Called in today with my husband after training session at City hospital, it's our second visit, the food is lovely and good value for money, sadly on this occasion standards had slipped, most tables had dirty pots and food all over them, I had to fetch a cloth myself to clean it, staff seem friendly except for one woman, small ish dark brown hair probably in her 50 s who was obviously stressed, when my husband said there was no knives available she snapped back at him and said I know cos they're all in there, pointing to the kitchen, another customer heard this as well, and remarked how rude, I think more customer training is needed for this staff member as she is letting the side down, and a smile now and then would be nice.
March 2019 by Sondonduo
Went with an old work mate for a breakfast meeting. Coffees full English and scrambled egg with spinach. Most enjoyable staff very friendly and helpful. Will go again.
December 2018 by Sandra S
Had the best Christmas meal of the season in this humble little cafe. Well presented, Nut Roast and all the festive trimmings, and the cost of only £5.50 Well recommended.
December 2018 by Peakdistrictlover
Great coffee and cake after hectic shopping. Good service, Necta points. Much needed sit down, good value
November 2018 by bluetwo47
Always visit 3.30 ish. Long queue again. Tables needing clearing. New young staff today under pressure. It gets worse every week. Feel sorry for all staff. Poor management.
September 2018 by 707patricia
popped in for breakfast and found it very reasonably priced. The cafeteria was clean and the staff could not have been friendlier.
April 2018 by Peter J
Clean. Good price point, service, selection/quality of food. On the other hand service was slow and there can be a lot of kids around with parents/ grandparents who think that everyone likes to hear little johnny/joanne scream their little heads off.