January 2024 by John Young
Big store with lots of toys for all age ranges. Security guard at front door always greeting customers with a smile. Parking is free for 2 hours here but can get very busy!
December 2023 by Kerensa Beckford
I visited a few weeks ago and bought a ride on toy. Guy on the shop floor was very helpful. Then ordered a bike with assembly online. Received a phone call from a very polite member of staff advising when it was likely to be ready. Follow up phone call was great as was the service in store when collecting. A great set of colleagues despite the Christmas rush. Well done!
December 2023 by LCB 59
We bought a baby car seat online, and went to collect it. The Manager at the Nursery department (ASHA) was very helpful, knowledgeable and friendly. We accepted her offer to fit it for us - it was just as well we did, as the seat didn't fir properly in our car. She said it was a common thing with some cars. She suggested a different seat (same make and price) and showed us, on the demonstration car seat in the store, how to fit it. Excellent service.
August 2023 by Matthew Lacey
Superb customer service from Patrick, advising on a car seat and fitting it, despite some difficulties.
July 2023 by crystal price
First time in Smyths and was a great experience. Ellie was super helpful with advice on Pokémon cards. She was super friendly and nothing was too much for her. Thank you will definitely be returning.
July 2023 by Shrey Sharma
Smyths Toys offer a fantastic selection of toys for both kids and adults, including a separate gaming section. They have ample parking space as well. Highly recommended!
July 2023 by Martin Ross
A lovely store well lit plenty off room in the aisles a great selection off toys for all ages can also sell prams and car seats for new mums and dads and a collection point
June 2023 by Richard
Really poor customer service and bad parking. Also the staff is mean!!
June 2023 by Samuel Louch
Great place for birthday gifts
April 2023 by Andrew moffatt
Cool for kids they get very excited
April 2023 by Joshua Wong
Nice place for children to choose their toys, friendly staff too
April 2023 by Richard Wilde
Went in to buy a car seat having done some research online, but still hoping for a bit of guidance. Alex was super helpful, talking me through the different options with extensive knowledge about the products and a very friendly attitude, and even checked the one I wanted was suitable for my car. Honestly couldn't have asked for a better experience and I am very grateful! Thank you
March 2023 by Fadel A
Very friendly staff, great deals
January 2023 by Sam H
Really vast selection of toys available. They have a technology section with computer games and computer game paraphernalia for things like Minecraft and fortnite items. This store was fantastic for getting the Christmas gifts for my 11 year old nephews.It also had gifts for much younger children. Catering for a range of different ages.I think my only gripe could be that some products are so high up on shelves that it could be difficult for shoppers to access. Although I'm sure that is easily resolved by grabbing a staff member.
December 2022 by Doris
Really vast selection of toys available. They have a technology section with computer games and computer game paraphernalia for things like Minecraft and fortnite items. This store was fantastic for getting the Christmas gifts for my 11 year old nephews.It also had gifts for much younger children. Catering for a range of different ages.I think my only gripe could be that some products are so high up on shelves that it could be difficult for shoppers to access. Although I'm sure that is easily resolved by grabbing a staff member.
