March 2024 by Gillian Hickman
I came early in the week, and was checked in quickly and shown where to take a seat.I was called through very quickly, for the first few checks of my eyes, I decided to have the picture taken off the back of my eyes as well.I was then taken straight through for my eye check. I was asked some questions about my current health, the optician was checking what I had entered into the online health form.My eye test was completed and the optician took a look at the pictures taken. Then my eyes were looked at, which found something which concerned her. She told me she would do an urgent referral letter to be sent to my doctors do they could do it for me.While I was looking at new frames she typed up the letter and came to find me to hand this to me.I found the frames I wanted and sat with 2 of the team, one gentleman who was having some training, and he did really well.Can't wait to get my new glasses.Referral was handed to my doctors and actioned on the same day. Awaiting my appointment in April.
March 2024 by Elliot Rhodes
Genuinely couldn?t get a better service if they tried. Helpful and friendly staff, highly recommend.
February 2024 by Karen Fagan
Great service and understanding as my brother (it was my brother visit) has dementia they look after us .thank you
February 2024 by Philip Sampson
Expensive, but good service and fitting
February 2024 by Mandy Cumberland
I?ve been going to Specsavers for years and I?ve have always been happy with my purchases. I?ve recently been back and to walk into a store to see friendly happy staff that look like they want to work there is even better as it makes me feel that I will be looked after properly and they did .Well done everyone at the Arnold branch.
February 2024 by Gaynor McM
The staff are so friendly and helpful. I did not have to wait long at any point and knew what was happening next. The optician was very courteous and made sure I was comfortable. Everything was explained very clearly.
February 2024 by Charles Reeve
Amazingly helpful
February 2024 by Philip
In the last week I had both eye test and hearing test with wax removal. On both counts absolutely the best. Never had such courteous and professional service. Particularly Hannah in audiology. She was brilliant on every level. Thank you.
February 2024 by Trevor Wingfield
Very good and professional service good staff ? ?
February 2024 by Tracy-Jane Reynolds
Really helpful staff, and gorgeous glasses too!!
February 2024 by Jason
Quick service nice polite staff
February 2024 by I G
Had wax removal with Hannah today at the Arnold branch. She was so kind and efficient in sorting out my left ear. Excellent customer service!
February 2024 by Henry Davidson
Great customer service
January 2024 by Kevin Davis
Great service
January 2024 by Marie Seafield
Received great care. Staff are very welcoming and great advice given.