December 2023 by Shana Richardson
Why does this shop even bother opening! No staff and terrible customer service, I'm never going in again and looks like most people think the same.It's Christmas all the other shops are packed, but nobody is in Sports Direct, I now understand why.... Walked in and asked one of the staff who was next to the door, who was just on his phone, if 'I could pick his brains' he immediately told me to ask the floor staff not him. All I wanted to know was where are the football kits. Walked all the way down to the tills with a crying baby in my arms and nobody was there at all, shouted and stood around for 10mins when finally somebody walked out of the office. There's was about 3 people waiting to buy something just stood around too. Another rude staff member just said maybe upstairs, so had to go all the way back to the front door, right past the 1st unhelpful person, I'll just go elsewhere, thanks for nothing.
November 2023 by Elizabeth Wilkinson
We needed some girls football boots, shin pads and socks. We were served by Megan and it was the best Sports Direct experience I've had. She took time out to make sure we got everything and made sure it fit. Very polite and helpful.
November 2023 by Vijay Sanassy
This is a good place to buy sport stuff at reasonable price !! You can get all the major sports brands there .
October 2023 by Dawn H
I'm afraid I will be giving this shop a wide berth in futureStaff on the shop floor cannot be found easily and when you do they were most unhelpful to be honest..delays at tills so allow plenty of time for that..Disabled parking is so so..It does have an elevator at the far side of the store if you cannot manage the stairs so that's one bonusBut I'm afraid its still a no from me all round..
October 2023 by Lalit Kumar Yadav
The usual wide variety, helpful staff and good prices. Only challenge is the lack of change rooms for trial
October 2023 by Kam
Jusch poor customer service, will not be visting again. NO Stars
October 2023 by Mark Prentice
Give yourself plenty of time if you are going for footwear
September 2023 by Mobashar Rasool akhtar
i wanted to change my childs recent school shoes because the size was wrong, but the worker didn't change them and was very rude.
August 2023 by Stephen Argent
they have the best (possibly only) selection of football boots in Nottingham - take that JD and McArthur Glenn
August 2023 by Debasmita Basak
Visited this shop today with my elderly mother. Waited for about 10mins for the lady who promised to open the door of the fitting room. After patiently waiting for another 5 minutes, I approached one of her colleagues at a nearby shelf only to be told that "I am busy, can't help!" Left my shopping items and walked away. Not worth the time or money! Won't be returning anytime soon!
August 2023 by Mark W
Could do with more staff available to help....pick up a pair of trainers, wait a lifetime for a member of staff to be available to go in the store room to get you a pair in your size... not their fault... greedy companies not prepared to invest in customer service by hiring extra staff...the other fault with SD is the insulting price tags....a labotomy would be required to be convinced that the original price before "sale price" was anything other than a work of fiction.... don't insult our intelligence SD, just admit the price you're charging is the only price the item has ever been ?
June 2023 by Louise Ashley
Appauling Customer Service in this store this evening . Would of spent over £200 or more but the member of staff was not helpful at all and told me to find a pole to reach the item's down .So we left the store absolutely fuming what happened to Good Customer service ???? Will never return again .
June 2023 by Ash
DO NOT SHOP HERE!! Staff are racist will accuse you of stealing. Poor customer service avoid this shop. The ginger guy and big blonde female need the sack rude!
June 2023 by Ronald Thornhill
Didn't have much I wanted the staff not help full payed at till they want to learn how to fold cloths had to do it my self she just through one in the bag ,it's not the place it was
May 2023 by Claire Hallam
Not a member of staff in sight to help with getting trainers to try on! Lost many a sale in the time I waited
