March 2024 by Roi Ma
amazing amazing service i have got here today.The service i received from a lady called Hayley this afternoon was absolutely amazing, she is such an chatty, genuine, lovely person that truly value customers and take care of our goods.I got my watch fixed super quickly and she also nicely introduced me to other services in this shop. I love how she can make people just feel that their goods are taken care of, at the same time keep her genuine self. As a person who?s working in hospitality as well, i feel so happy i myself can experience the standard that i set for myself.Will definitely come back here again!!!!!
November 2023 by Matt Johnson
Called in for a new watch battery and Chris happily and quickly replaced it ensuring it was waterproof again after it not passing the first test. Happy to chat and pass the time of day while I was waiting. Great customer service!
October 2023 by Karim Laraki
The staff called Jaimie is absolutely rude and condescending. I came with a genuine query and he started to display his body language dismissing my enquiry. He was very rude and terribly arrogant. He dismissed me in front of other customers. I will never go to this branch despite the convenience of being in the city centre
September 2023 by Ben Taylor
Good service very quickly cut me 2 x keys in the matte of seconds. Pit price at £13 for 2. But paid for convince I suppose. Good opening times
September 2023 by Evie
I had a great experience at Exchange Walk today. My plan was to go in to buy a new watch strap, but it turned out that the one that was already on the watch only needed a small brace to make it secure. So, Adam found one and fitted it for free, which was a pleasant surprise. In return, I used the self-service machine to printed off some photos that I was going to take elsewhere.Great service and a very satisfied customer!
August 2023 by Sharon Rochester
Excellent service. Would go back due to the Excellent customer service. Quality of the work completed was excellent.
May 2023 by Chris Myers-Smith
I echo what others are saying - Chris is an absolute asset and an ambassador for customer service. There is nothing he won't do to ensure customers leave happy. I had an issue with office keys - Chris's sole intention was to ensure my issues were resolved. It's an absolute pleasure to have someone so proactive and helpful.
April 2023 by Christopher Neep
Superb quality work and outstanding customer service. Very highly recommended.
April 2023 by Di Tunney
Very good service!Friendly, helpful and super quick!Very pleased with result! ?
April 2023 by Ryan Secker
Employee helped me with my car key, was extremely polite and very helpful
March 2023 by Craig Sargent
Always helpful and couldn't recommend enough. He always go beyond means to make sure you get a great service fast turnaround everytime
March 2023 by Konrad Latarski
Friendly staff, good prices
We visited Timpsons last Friday 28th Oct.The shop assistant worked hard coping alone with a shop full of people each with different requirements.We needed new passports photos etc & we were impressed with her professionalism. Everything was dealt with efficiently & with good humour. Thank you.
November 2022 by Sara Rudzik
Perfect customer service and very professional!!. My shoes looked like new! Fast and good !!.Thank you
July 2022 by R B
Agreed to something over the phone, then refused and tried to overcharge when I got there...Poor service. So I supported the local/smaller business instead