October 2023 by Alexander Lamb
Shocking! Took a pair of well looked after Loakes for a temporary sole repair which needed to last a day at the most. Jobsworth cobbler said he wouldn?t provide rubber patches because they wouldn?t last. Explained they didn?t need to last as it was a temporary repair until they could be re-soled properly. Refused to help even in this emergency situation, probably due to his ?reputation? but then sent me to another branch of Timpson. Get over yourself - it?s a pair of shoes that needed a quick fix before a proper repair. Suspect he was just being idle.Took to the other Timpson store (which will receive five stars) who said absolutely no problem, I collect them in an hour.
October 2023 by debbie hilder
Shoe repairs was the service I used in this shop at Arnold daybrook. Shop operative was called Steve and he repaired my shoes while I had a coffee. His eye for detail is superb, I won't take my shoes to anyone else now and I'll pass word on my fantastic experience.
October 2023 by amie007ish
Called this morning (23/10) to enquire on the price of a resole of my heels. I immediately was met with 'that doesn't make sense, what do you mean?' to which i tried to break down what part if the shoe i want restoring. He then thought i wanted the heel replacing and when i mentioned the sole again he said 'oh, a resole?' as if that wasn't what i called up asking for originally. The whole conversation was very demeaning and condescending; the memeber of staff displayed very poor customer service skills. I'll be sticking to the Victoria Centre branch from now on, when I've contacted them in the past they've always been nothing short of proffesional and informative.
October 2023 by Josh Carnall
Developed an issue with my car key last week, visited Ste and he had the relevant technology to diagnose the problem and correct it for me all in a matter of minutes. Top service and a top chap.
July 2023 by Andrew Thorpe
right for weeks i have had problems with my car key fob i ve been to 1st access locksmiths only they couldnt help i went to a variety of different shops i went into a small timpsons inside sainsburys in arnold a guy called adam worked behind the counter who couldnt do more for me i asked him to look at the fob he tried the battery and fob against his fob reader he said the battery works but intermitant he tried a different battery slightly larger put it in and tested against his machine it read it i went out to the car tried it it didnt work i went back in the shop he was busy i hung around told him the fob wasnt working he said he would come and try the fob against the car he found it didnt work and so he tried the handle and didnt open he touched a sensor behind the door handle the door opened he inserted the fob into the slot it pinged all the lights on the dash and started the engine by pressing the button to start he got out the car and pressed the fob to lock it and unlock it it worked perfect its the little things that cost a lot well he saved me a fortune twelve quid for a battery against some exsessive programme new fob so a big up for adam at timpsons arnold sainsburys i d recrecommend him them if you have fob problems for your car
June 2022 by Rob
Went to get a couple of keys cut - very friendly and courteous guy who did the job in a couple of minutes. He let me know that if there were any problems to bring them back and he would sort it - no need, they worked perfectly. Thanks!
September 2021 by Jo Beardmore
Brilliant customer service. I visited recently to have photographs taken for passport and driving licence renewals. The gentleman who served me and took the photograph was extremely helpful and polite. Very reasonably priced too at £10 + an extra £1 for photos on a usb to retain. Would definitely recommend.
September 2021 by Tam Para
Thank you Adam for giving my boots a new lease of life. Your service was above and beyond. I appreciate the hard work you put in to replacing the heels on my most comfortable footwear ? Adam took the time to answer my questions and took all my concerns into account. Its best to ask questions and get the right service that suits your needs ?
September 2021 by T Butler
Fabulous job done. Take the time to explain what you need. Ask for prices and suitability for your needs. Adam was very patient and gave me good advice. My work boots will last now ? big shout out to the manager Adam for a super job on my fav boots
September 2021 by John Webb
Great job done by the guy in Timpsons Saisburys Arnold. I had changed my watch battery but was unable to get the back plate back on. Sorted it out and point blank refused any payment. Thankyou very much!
September 2021 by Suze/Balázs Fazekas
Timpson's at Sainsburies - Sir John Robinson Way Nottingham - I went in to get a watch engraved for my husband's anniversary present and the staff member there was so kind. Asolutely amazing service and really friendly - thank you!
September 2021 by Claire Hodson
Went for watch link alteration. Much cheaper than a jewellers.
September 2021 by Michael J Kenny
Very friendly staff and very helpful
