March 2024 by stephen wass
Decent job but absolute rip-off. A ladies heel less than half inch square charged as "large heel"
January 2024 by April Hatcher
Quick and easy key cutting, thank you.
December 2023 by Ella Westaway
The lady was very helpful and calmed my fears about my car key. Excellent service.
November 2023 by cj
Excellent service , I had changed my watch battery but couldn?t get the back on the watch , took it in to see if they could repair it , man behind counter said no problem and put it in his machine ,repaired straight away ??
November 2023 by Grissell Churchill
Seems to be the same problem, I got there to get a pair of keys and my presence seemed to annoyed him, I let it slide but when I asked my kid to pick a key he gave a big eye roll and I said politely ?you know what? You seem to be a bit busy, can I have my keys back and I will go somewhere else?, he said no it?s ok, to what I said ?I want my daughter to pick her key (expensive designed one) but you seem to be in a rush? it?s not a problem we will go somewhere else. So we left and had amazing service at the Timpson in Tesco Toton.
October 2023 by M j l
Really quick and friendly service. Was in and out within 2 minutes. Offered a second key for half price.
August 2023 by Harry Hughes
Very expensive. £13.50 to get 2 keys cut. I did mention that was expensive to the staff member and he turned around and said that I was getting a "deal" stating that because I'm getting the 2nd key cut I'm getting the 2nd one half price. Won't be visiting again.
July 2023 by Nick Warren
Used BLU TAK to fit a new battery in my car key fob causing the key to fail!!!
July 2023 by Bob M
Had a damaged Iphone which I took for repair. James was so helpful and went above and beyond to repair my device?.he wouldn?t give up until the problem had been rectified. Extremely helpful. I fully recommend if anyone needs a phone repair ?
July 2023 by John Walker
I've had 2 pairs of shoes, repaired here, and both repairs, were expensive, and useless. The WORSE repairs, I've ever had, and both pairs, were scrapped.I'm disabled, and it was difficult for Me, to get to these premises, so I didn't bother to return there, but I know, I WON'T EVER, use, or recommend, Timpson's, to anyone.
June 2023 by Chris
Unfortunately I had a very poor experience when I visited the store on a Wednesday around 5pm. As soon as I walked in I could tell the lad was annoyed that I had disturbed him while he was hoovering, obviously getting ready to close up. My UPS package ended up getting dropped off here after a failed attempt at delivering to my home.As soon as I spoke to the lad he was very abrupt with me and ordered me to get my identification out in order to receive my package. I pulled out my driving license and he walked off with it, which I really didn't appreciate. He then ordered me to sign on his computer screen and then pushed the package in my direction.I really don't remember the last time I received such poor service, the lad had no manners and shouldn't be working in customer service. As I walked off he gave me a sarcastic comment, wishing me to have a nice evening. I ended up not acknowledging him, as I didn't care for his unenthusiastic comment after such a poor experience.
March 2023 by Paz Sharma
Recently visited here to have my new watch adjusted. I called the branch before attending and they advised me to pop in as the service would only take approx 10mins to complete. During my experience within the branch, the store manager was very professional and fixed the watch within the time he quoted over the phone. I will definitely keep this place in mind when requiring a service such as this. Great customer service.
March 2023 by Martin Haines
Friendly chap, did a great job of replacing the shell on my car key and stuck in a new battery for free. Really pleased with the service. Always use Timpsons!
January 2023 by Richard Michelson
Friendly staff in perfectly placed outlet for ease of all the community. Definitely recommend
December 2022 by Ioannis Vasiliou (Yianni)
Very rude and totally unhelpful. No attempt to help me or the lady before me. Was abrupt and seemed to have zero patience for those who?s skin colour was not white. Visited just before 1pm today. All I wanted was to pick up UPS parcel, I followed the rules but he was having none of it.
