March 2024 by Steve Venney
My partner Sharon went into the store today in order to get details on a holiday to the Maldives and was met with a warm and friendly greeting from Chloe and the rest of the team. Nothing appeared to be to much trouble for Chloe who kindly spent nearly 2 hours trying to put together a package that matched my partner's vision of the Maldives. Online booking appears to be the norm these days but nothing can match the help, support and professionalism of people such as Chloe. 5 star rating from a very satisfied customer. Would definitely recommend and will certainly use again.
March 2024 by Tim Nicholls
Poor service both times I have visited the Nottingham store trying to get a price for a holiday. Nobody seems to have any clue when you ask for something that is not already packaged. When they say they will call you or email with an update, they don't. Not really sure why finding flights and car hire is so difficult for a travel agent.
January 2024 by Heidi Lindley
Today I went into the TUI store which I had previously been in last year to look into flying to Iceland at that time I was greeted by a lovely lady Chloe. Well today I was greeted again by Chloe. Chloe was professional, polite and knowledgeable I explained what I was looking for and she sorted my trip out answering all my questions. This is the first time I have used TUI and I will definitely use them again. There was some lovely ladies who have been to Iceland and their experiences. The manager was lovely too. Before I used to book my trips separately but this is ideal one stop store. Thank you to the staff at TUI Nottingham Long Row. Every happy customer ?
December 2023 by Lucy Pritchard
Really helpful staff, made the whole process of booking a holiday completely stress free.
October 2023 by Mitchell Poyzer
Kenna was super helpful this morning recovering a receipt I'd misplaced and went out of her way to make sure I got it, thanks so much!
September 2023 by Jj Jj
Amazing and friendly service from Marie and Katie, they gave me all the information I needed to travel , like the visas, the best currency rates and the best places to visit. Thank you guys I really appreciated.
September 2023 by Ian McGrane
Booked Holiday for next May. Chloe was very helpful and so friendly made us feel very welcome. Gave us good information about the hotel we will be stopping at.
July 2023 by Shanie Morgan
Booked two holidays with Tui the rep both times was Chloe, she goes above and beyond to get us the best holiday package , nothing is too much , before sitting down I watched Chloe with two other people she had the same energy with them , she is a breath of fresh air and my experience first time round is probably the reason I came back to book again with Chloe , thank you ??
July 2023 by Jan Widdowson
Just popped into Tui long row Nottingham to see Marie for some information and advice. We have consulted about holidays with Marie on many occasions previously and always try to book through her if possible. We find her manner very friendly and she is always helpful, nothing is too much trouble. On this occasion she didn't dissapoint giving us some very helpful advice for a future holiday about travelling with special needs and assisted travel. We also came away having booked a trip later in the year.
July 2023 by Nick Blair
Booked a last minute holiday with Lydia in store today! Lovely girl and was very friendly, will be booking with her again soon!
April 2023 by CharlieLev93
Went in this morning to book a holiday and Chloe was an absolute superstar! She was so friendly and welcoming, really helpful, and it was clear she knew what she was doing. She helped us think about excursions, compared flights for us until we found a great time, gave us advice about what to do when we got there. It was a full quality service!Took all the stress out of booking a holiday and we walked away very happy and looking forward to Italy!
March 2023 by Yasmine Marson
Amazing TUI team !! The team have helped me book many great holidays, Katie has been fantastic every time along with Chloe. Always very friendly and really knowledgeable on different locations of holidays. Couldn?t recommend enough!!
March 2023 by Ellen Fox
First time booking with tui last year all the staff was very helpful and lovely so went back again this year and booked another one would definitely recommend to anyone as the staff are always there to help with anything.
February 2023 by KS Dance Academy
Hi, i have been in to the shop on a number of occasions looking at holidays for me and my daughter. Every time i have been in the staff have always been really welcoming and helpful.I booked a holiday with Rachel and she was amazing and explained everything.It was nice to speak to another member of staff who had been to the same resort i was looking at. She told me all the places we could walk to that we could explore and that sounded perfect.We are so excited for our holiday in August. It will be our first holiday abroad since Covid.
February 2023 by Aimee Kirkham-Jones
Been served within the bureau in the Nottingham tui branch by the wonderful Chloe, she was very helpful in assisting me with getting euros for my tui holiday.Honestly with this service I wouldn?t go elsewhere to get currency. All the other staff within the shop were also very friendly, Marie and Katie were very welcoming.
