March 2024 by margaret mathison
All very helpful and answered my queries. Optician very professional and put me at ease
February 2024 by Carolyn Lewis
Tracy the Optician did a superb job at explaining the whole process very kind and thorough.Kayla very helpful and patient helping me chose frames.Excellent
October 2023 by Pauline Pottinger
I was very happy with my eye test and felt the staff were very caring
August 2023 by Debra Danks
Can?t fault anything at Vision Express, 10/10 for everything and everyone!
June 2023 by Tahirah Shah
Very profession, wonderful service and staff.
May 2023 by Paul Williams
Always a pleasant and courteous team when I visit.I have used this opticians for many years and always been satisfied.
April 2023 by Emma Taylor
I left the store on the verge of tears this morning after being rudely spoken to by Ceru on the front desk. Her customer service was abismal topped by poor knowledge and understanding of a routine glasses request about alterations. Despite me explaining and asking for help I was spoken to in a very rude manner, accused of causing the damage by inappropriate wear and left with glasses that are now even more unwearable.nsafe to say I will be going elsewhere when my eyetest is due in May.
March 2023 by Colin Prentice
Easy access and no problem with the appointment. Tests where straightforward and easly conducted. Very professional staff who where keen to help. We'll done!
December 2022 by Sally
Excellent service at vision express Toton today (25/11). The optician was very knowledgeable and friendly.
November 2022 by Nicki Johnson
Great service from two different ladies when purchasing sunglasses and returning with an issue with my current glasses. Genuine ladies who seemed to care.
November 2022 by Andy Mar
I took my 92 year old dad for an appointment following cataract surgery. The staff were highly professional, patience and very thorough in their assessment.I would highly recommend this opticians.
November 2022 by Kristina Krampusa
Very nice experience at the store. Staff extremely polite and very knowledgeable. Thank you for checking my vision today and for recommendation in regards of the eye care.
November 2022 by Karen Pressley
Always friendly patient and so helpful- Not myususl optician - but still wonderfully caring and explained everything so clearly. Looking forward to pickling up my new varifocals . Love the new track my order app that is being used- great stuff
November 2022 by Kelly Thexton
Vision Express offer a great Customer service experience and their advice regarding my eye condition is really helpful. Last year I was recommended to take a certain supplement and a year later the optometrist noticed a difference at the back of my eye. So I am thankful to them for their help and advice.
November 2022 by Gary Jarman
The staff are extremely helpful, compassionate, considerate and knowledgeable people. They looked after my wife and I making the whole experience a simple and enjoyable one. I couldn't praise them more highly and thoroughly recommend them to anyone who needs glasses.
