October 2022 by Sharna Khan
Absolutely shocking pharmacy. They always seem to be understaffed & there is always a delay with prescriptions even if these have been submitted days prior. I've been in the pharmacy waiting for 15 minutes previously with an elderly lady in front of me and no one has even bothered to communicate why there is no one serving at the counter, I've had to specifically ask staff what is happening and why no one is communicating. The next time the GP asks to send my prescription to the pharmacy I will refuse and request elsewhere.
October 2022 by Adam Nixon
I can't remember the last time they've ever been able to give me my prescription. They never have anything in.
August 2022 by Sarah Marsh
Went in waiting for prescription that they had for four days oh yes it?s already this was after they opened up 20 minutes late making me late for work it?s a fact that the weather in there and the time on the door I said 8:30 they opened up 10 to 9 But the fact that they had my medication already I get home half the medication missing went back no it?s not missing still haven?t got a medication it?s ridiculous CQC And NHS complaints will be informed
April 2022 by Stuart Greenfield
Having read some poor reviews of this Chemist I did wonder if I 'd been wise choosing them for my repeat prescriptions.After phoning to confirm my prescription would be ready I was assured it would be.Upon arrival all was indeed ready to go.They even helped to make sure future prescriptions would be ready at the due date.I found the Staff to be pleasant and efficient.As it's right next door to the Medical Practice it could hardly be more convenient.
April 2022 by eve withlovex
Every single time I have been to this pharmacy I get served by an middle aged asian lady with glasses who is extremely unprofessional. She?s not well mannered & doesn?t make any effort to help. The waiting times are ridiculous & just the whole atmosphere is uninviting. If I could give no star I would & it would be nice to treat customers with more care as mostly are poorly & don?t need that kind of attitude.
April 2022 by Tracy Mitchell
Text is recieved to say prescription is ready. But then on arrival its still to be made up and checked another 20 minutes, and this happen everytime. Usually dont have enough to compkete the presription so another trip has to be made. Missed drug out of bag. Have also been given the wrong item once.
March 2022 by Cambodian Breastmilk
They barely answer the phone and there's been times when I've waited in the pharmacy for them to tell me they're breaking up for lunch when they easily could have told me that while I was waiting. Most of the staff are nice, helpful and polite but there's one who's always kinda snide.
September 2021 by Martin Oxnard
They never pick up the phone. You can easily wait up to an hour to get your prescription in your hand. Just bafflingly bad.
August 2021 by Donna Henson
I get so stressed out by this pharmacy just lately been going to this pharmacy for years and never had all these problems. Can never get hold of them the phone either just rings and rings or they end the call I have meds that I need to take continuously every day not supposed to just stop them. Ordered a week ago and nothing and don't always get all on my prescription. Did not have these issued years ago. Maybe they should hire someone to answer the phone to customer queries that way customers get dealt with and get the answers they need without getting so stressed out. Please please get this sorted and start answering the phones I know I don't phone for the fun of it!!
August 2021 by Jonsel Mongcal
Some staff are rude and ignorant to answer the queries over the phone. If you dont want to answer leave it to your colleagues who are willing to answer . Very unprofessional and ill mannered. Try to be polite even on the phone because we are your costumers that paying you our money inorder you can have your source of living. Whoever I spoken with, please dont let give another bad impression to all of your colleagues and of your establishment.You are just one of the rotten tomatoes inside the basket.
September 2020 by Victoria Milner
Gone to them a hundred times and don't know how people are leaving such low reviews as they have always been kind, quick to serve and you're only waiting for your medication at most 15mins and that's when they are busy. They are brilliant staff who genuinely care for your wellbeing and have helped me out loads of times.
July 2019 by Kathleen Page
Dreadful service, ring and the phone is never answered if you are lucky to get through you experience exasperated staff! Medication pre ordered a week ago is never ready when you get there! I understand the pressures working within the health service me self but come on!
January 2019 by Hezie Allen
Disgraceful service they told they can't reorder my very important medication because there fax machine was down, says it all there still using a fax machine, laughable if it was not so dangerous.
June 2018 by Apoc Shadow
Terrible ð??¡
February 2018 by Amanda Hempsall
I carnt really fault them. Staff have always been super helpful and try hard to resolve medication issues. If you prefer medication in plenty of time there or usually an issue for me.
I have had some trip le with medication that's just been prescribed not being in stock bit they are a small pharmacy so it's to b3 expected and they help to resolve the issues.
Staff are always lovely in my opinion.
So thank you staff. You do a very important job which I couldn't do.
:)
