October 2023 by Margaret Handley
Yet again I'm waiting for my heart
medication now for 4 days... Just been down to the chemist only to be told they don't have my medication in and I will have to wait till tomorrow but they cant say when it will be delivered , they asked if i wanted to go some where else but then said the other chemist might not have what I need ..This Chemist has gone down hill since the new people took over Shocking service !!
July 2023 by Google user
Yet again been let down\\nHousebound no support\\nBeen on delivery service some years.\\nToday I get a text that my prescriptions are ready to collect.... That's impossible.\\nSo be back to mental breakdown, self harming and anemic, and living in more agony than agony.... Words fail me I think this place has hitcan all time low. They drop call when you ring them, they just don't want to do their job! This area could do with a proper pharmacy and chemist, if you need bandages you won't find them there... It's just crazy place filled with makeup, arms dropping in half put some lipstick on it! Very unthought out, and whichout the prescriptions (that they screw up) it would go bust, here's hoping as it's not fit for purpose, never had been I lived in many areas but this biggest clown shop out and clown staff without the make up\\nTried the app and also the help section,\\nLooks like that's where Coco has his base.\\n(Younger people ask your grandparents who Coco is)
February 2023 by Fatalisalegend
One of the most trusted places you can go too. Really kind staff, no issues. All on point
January 2023 by Roscoe Music
Absolutely shocking service. Do not use this shop. Disgracefull.Absolute waste of space
November 2022 by Marzena Adedeji
I would like to personally thank you Well pharmacy for their care. Recently I had a bad cut on my finger. I rang GP, they couldnt help me, I went to Boots, they saw it, gave me some bandage and wipes and sent me home saying to buy antispetic cream somewhere else, as they are out of stock. I came to Well Pharmacy to buy actually just this antiseptic cream, and I was astonished with their service. The lady once she saw me, she showed me empathy, quickly fetched warm water, helped me to properly put a bandage on it, put a cream for me. I was amazed, God bless you for your help that day. Forever grateful.
November 2022 by Stacey K
Small pharmacy but the staff were friendly and helpful.
October 2022 by J ?Myfaultforliving? C
Yet again the delivery service doesn't work tried after a few years hoping they could give the service they supposed - am very ill and disabled, with no support, but had one prescription sent to chemist on a Monday and Tuesday Dr sent another as dangerous blood levels, took till Friday to get the iron but Mondays prescription is lost on their shelf, I will then get a stern text off the chemist for non collection as they forget I am down for delivery due to my health and disability
October 2022 by Chris Sisson
Never answer the phone, very poor service and never have anything in stock.
October 2022 by dan sing
Been phoning this place for 5 and half hours today from 11.30am to 17.00 pm, in total 34 times with no answer..I'm desperately in need of my medication and was unable to speak to anyone..what a joke totally unprofessional to treat your customers like this..if anyone reading this review is considering joining this chemist do yourself a favour and go elsewhere because you will have nothing but stress like iv had since joining this place. .. Not happy not happy at all..
October 2022 by E E
Phone is never answered for days. It either rings off or cut short.Today 28th September, I was given 3 boxes of medicines that are not mine, thus not having all of mine and someone else missing theirs.I realised it when I got home.I rang them numerous times to notify them but as always, no response. I rang customer service and head office but no response. I sent an email to the Head office but silence.The apple doesn't fall far from the tree.
October 2022 by Julie Cresswell
Yet again the delivery service doesn't work tried after a few years hoping they could give the service they supposed - am very ill and disabled, with no support, but had one prescription sent to chemist on a Monday and Tuesday Dr sent another as dangerous blood levels, took till Friday to get the iron but Mondays prescription is lost on their shelf, I will then get a stern text off the chemist for non collection as they forget I am down for delivery due to my health and disability
October 2022 by S R
Terrible service, my mum who is 89 has been waiting a week for her prescription to be delivered, they never answer the phone.The delivery guy is great though.
August 2022 by King Debo
Very disappointed in the service here been trying to get in touch via the phone to make sure the Prescription was ready and for the last two days no one can answer a phone.It says give two working day but as per I will turn up three days later and it still will not be ready. This is why small business are struggling to keep open in the community
January 2022 by James Patrick Mcguire
Busy all the time there but helpful
October 2021 by Giz Humber
Very poor service mine and my boys prescription get sent up at same time yet everytime we have to wait a hour or more for my boys to be do.Really dont get it.
