March 2023 by Lee Fell
What a shambles. They are shut because of electricity fault. But never told anyone. I've just 30 mile round trip to discover this. Not everyone can drive. Very Very poor.
March 2023 by deborah fell
Omg, what a joke ?. Been trying to phone for a friend to see if his prescription is ready. Every time I got through the phone was put down and once they said it wasn't the pharmacy. On reading the reviews it won't be long before it goes bust. It really needs reporting. They are playing with people's lives.
December 2022 by Doc Venture
Closed one hour early could not get prescription. Useless.
November 2022 by Michelle Preston
Absolutely shocking!!! I don't need prescription meds but my husband does he's diabetic an needs other tablets too, for the last 6 months his tablets haven't been ready as they say they haven't received a prescription, he's been without tablets for 3 days now, an they say I've got to wait till tomorrow till his prescription will be ready. What takes 24 HR to do them I will never know, Rachel is the only nice one there, least she tries to help the best she can.
October 2022 by Samantha C
Worst pharmacy ever. Constantly lie saying they have not received your prescription, claim you are not on the records and claim there is nothing they can do. Have to argue to get prescription every time. Lack of pharmacist means long waiting times and if they phone in sick they close the pharmacy completely so you can?t even get over counter medication and no one to advise what to do. No Saturday opening. If you need medication then don?t use this pharmacy.
October 2022 by Georgia Topham
Never very helpful. Always takes ages. Some staff just seem have an attitude for no reason. It?s a shame because other staff are lovely. Wish there was another pharmacy in annesley I could go to because I dread going here.
August 2022 by dave harris
Absolute joke of a chemist. Last 3 months my drugs have not been delivered when due. Have to try calling each month to chase them up. This month couldn't get through on phone as no answer or engaged Tried 30 - 40 times a day for 4 days. *Now they won't even ask for prescription from doctors* This is a joke for someone like myself who is disabled. the only person who is any good is Rachel who trys her best. Think Wellshould sort this place out starting with the management
July 2022 by ANDREW TAYLOR
Never answer phone
July 2022 by John Saint
Clean pharmacist is helpful and staff are
July 2022 by Kim
Hi All, This pharmacy needs to step it up a notch. Try on numerous occasions to call to chase up prescription and no one answers the phone. Also there is suppose to be a text messaging service to alert you your prescription is ready and it never comes through. So that is a waste of time. So obviously your trying to chase it up but can't get to speak to staff. So frustrating....
July 2022 by Ali Albadra
Shocking and abhorrent customer service from one of the staff members.
June 2022 by Jules Smith
Stock poorly presented, with bare and empty shelves.Went in for a prescription, noone came to the counter, they just shouted over the shelves. Then had a conversation about eating lunch with someone. Eventually, the chemist brings the prescription to the till and leaves it there. Said a, colleague will serve me. He goes to the back of the shop and tell someone to serve, who replies I am eating. The other assistant was on the phone, but he doesn't come back to take my money. I had to wait until she had finished on the phone. Very poor customer service.Been twice and both times made to wait.
May 2022 by Michelle Chave
I'm trying to call them to know where my meds are, it either just rings or they cut me off, dire!!
April 2022 by Michelle Chave
been trying to find out when my meds are being delivered, phone just rings or they cut off!
January 2022 by Julie Statham
Might have got more stars if they ever bothered to answer their phone and at least looked like they cared.You definitely won't be "well" if you are relying on this pharmacy