September 2023 by Jessica Middleton
Really helpful staff and always super nice and polite. Have a great range of items in store and seem well priced - always have a lot of multi-buy offers on. Great products too - a lot of own brand are cruelty free and vegan which I love.
September 2023 by wright wright
Terrible customer service,, I stood at the pharmacy counter for 10 mins,,,, staff were behind the upper counter talking,one staff member looked at me then carried on talking, I was the only customer there,, will not be using superdrug again, very rude staff,, I did report it to another member of staff that was on the shop floor,
February 2023 by Kenneth Mallia
Superdrug!
February 2023 by Fran Jacobs
Ordered items online. One wasnt sent but i was charged. I messaged via fb as theres no email and they wont deal with me as my user name, like millions of others, isnt my order name. It takes DAYS to get a reply to a message and the email address i was given got me no reply.AWFUL customer service. Truly.
January 2023 by Olivia M
Helpful staff
December 2022 by Stephen Hart
Great service
October 2022 by Nigel Dew
Wasn't open on time but otherwise very friendly staff.
September 2022 by Paula Collins
Was quite busy changing stock round so hard to get round at the time.lovely staff nice and clean shop
July 2022 by Steve Arnold
Stay clear - Company has no appreciation of brand loyalty. Have been using their loyalty card for years accumulating points, mainly online ,not living in town.. Been having problems with missing points/ not being accredited.Suddenly the card is discovered as deactivated by themselves . They won't say for how long , why or how this occurred.After a few weeks of daily contact via "Live chat " (!!!) .. undelivered promises, unaccountability & continual lack of efficiency & competency ,Having to screenshot chats to have proof of contact etc ( 'Live chat - not a good customer contact method), & driving into town to visit shop to get new card , reactivating, swapping lead card etc & generally faffing about ... I've eventually nearly returned my account to where it was before this all started.Been offered 400 points(£4 !!!) As a goodwill gesture,.. I say offered ,I had to mention that I've been driving in & out of town & spending many hours& whole days on the "live chat" with them for any kind of consideration. Still,they could have just continued to ignore it, I suppose.Go elsewhere if the price isn't a lot better than what you can get anywhere else.Staff in-store helpful & friendly.You get what you pay for,I guess..Disappointed ,now embittered customer.One star because I can't give nil.
May 2022 by wendy fowler
As every makeup product you need
May 2022 by Robert brown
Excellent support from pharmacists
March 2022 by Hayley Durham
Nipped in for a present for a friend's birthday. The lady behind the counter was very friendly and helped me pick out a little something for my friend and also showed me the latest deals. Ended up buying a little gift for myself too.
March 2022 by I Middleton
Nice and friendly staff
January 2022 by David Brittan
Good quality produce & range ?
January 2022 by Mark Crompton
Very helpful staff
