December 2023 by Steph Reston
Rubbish pharmacy, never have any stock and the floors are filthy
December 2023 by Ben
Rang the pharmacy over 10 times and they never answered the phone once. Pathetic customer service, with poor availability of products
June 2023 by Ingrid French
Please do not go there , their system if they have doesn't work ! Hassle all the way
June 2023 by ASR QA
I have been to many countries.The stupid system of not having the medications on stock , is the vision and mission for this pharmacy.5days ago there?s an electronic prescription for common drug for atorvastatin, but it?s not available in the pharmacy, or they can?t give.Horrible staff without any patient safety orientation.
May 2023 by michael walker
Phoned up for prescription, and was told they where in tray and would i have a text sent in a hour to say they would be ready for collection. Four hourd later still no text so drove to chemist to see a notice on door saying shut because they have no pharmacist. So i have no tablets which i take for my high blood pressure. How many more people where is the same situation. Not good.
May 2023 by Andrea Gregory
So hit and miss with the service you receive here.The lovely Asian man in there is so professional, kind and caring. Other staff can be dismissive .They tell you that there is a problem with stock even though boots chemist a few yards down says they have the same supplier.....literally think its because she couldn't be bothered to sort out.
April 2023 by Beth Halford
If I could give this pharmacy zero stars I would. The wait for them to even find your prescription is at least 15 minutes. Then another 15 minutes for them to actually do it. Don?t question them on their 4 day turnaround of doing repeat prescriptions or offer to go somewhere else for it, because they will get defensive. Go over the road to Boots instead.
April 2023 by austen blakemore
More often than not they don?t have what you need in stock :-(I would say?s it?s worth ringing up to see if they are open as they do have staff shortages but very often they don?t answer the phone but yet they are actually open (yes I know it can be busy)The main pharmacist and staff here are really helpful and friendly but when they get in temporary staff in they are just not as helpful.
April 2023 by Catherine Towle
Just been in to fetch a prescription wrote for my daughter.The pharmacist was rude and very coxksure of himself he refused to distribute the prescription die to not being able to read it properly but I could and he's the one with a medical education he refused ti help ke sort it out after that disgusting behaviour laughed when I said what am I ment to do for my 3 year old that needs this and he laughed ???
February 2023 by Andy Plummer
A joke really. Shelves are barely stocked, always a long wait, always some kind of issue too. I was in collecting a prescription yesterday that was half fulfilled about a month ago. If parking in the underground car park you cannot access the pharmacy as they've decide the door into the wider health ctr is for staff use only. So if entering through the car park a person needs to walk across to the exit on the far corner of the building, furthest away from the pharmacy, walk across the front of the building and re-enter the pharmacy off Albert Street instead. A sign on the counter proclaims adherence to GDPR whilst staff shout out names and ask for confirmation of addresses in a shop with people queuing before passing items to 'customers. 'Not somewhere I feel customers are held in a high regard. Not at all.
February 2023 by Liam Fritchley
Can't fault the staff always happy to help, even when under immense pressure.. Which is becoming more and more common.
December 2022 by Jamie Franks
We have had positive experiences from here, but equally bad.When I visit (depending who's on) we can have a superb service.Recently on the phone it's been rude and terrible. Being told nothing can be done and we'll have to wait for the GP the next day (not 5 minutes later ASDA LE Pharmacy asked us to bring my child in to check at 9pm. The pharmacist had a look and recommended calling a Dr straight away for antibiotics).Quite a contrast when only one company's primary business is healthcare!!!This pharmacy doesn't seem to be learning lessons (or has any jnterest in improving).
November 2022 by Jess Packman
Open till 10pm because that's how long it takes to get served.1st in the cue22 minutes to get one prescription, people waiting outside to be servedCommunication is awful an staff not welcoming. Will never use this pharmacy again!
October 2022 by Emily Rice
Never answer the phone,so after 2 hours of trying to get through I travelled there, as others closed, only for the man to shut the door in my face! Then I am faced with a sign saying they are closed for half an hour. This closure is not on the information online. If they have staffing issues perhaps they could explain it in the sign, on the web page and especially on the answer phone message!!!!!
August 2022 by Howard Frith
Shockingly bad pharmacy?.. disorganised and slow beyond belief?. Had to queue outside a full hour the other night. Never have medication ready and they blame the doctors surgery. I went to collect my blood pressure tablets for the THIRD time only to be told they weren?t ready , when I told the assistant or what ever she was I had ran out she said ? oh you?ll be fine ? absolutely disgusting and unprofessional?..will not be using them ever again and I?ll be emailing there head office?. That?s a promise
