I wouldn't even rate this a 1 star, more of a -10, we have just rang as directed to do so by 111 as our son has tonsillitis for the 5th time this year & needs anti-biotics, the pharmacist was extremely unhelpful, not interested in the slightest, all my wife got was yea well hmmm, and hmmmmm and hmmm this and hmmmmm that,... read full comment