December 2023 by Heather S
The worst post office. I went in a week ago to post a package to Canada, this was my 1st time using this location, but when I came home I noticed that the tracking details and address were input incorrectly and the package said it was off to Central African Republic. I rang the post office 10 mins after leaving to have this corrected and was told it's fine, it will be off to Canada.I had checked with the post office on the avenue ( excellent as always) and they confirmed that the package will be sent to Africa.When I went into Melton Road, the man was incredibly rude. Took no accountability. I'm actually embarrassed for him and his lack of customer service and decorum. Disgusting really.I will and suggest everyone avoids this location. Use the avenue or any other location where they are competent and friendly
December 2023 by N
Took ages and even though the parcels clearly fit through the large letter compartment they charged for parcels to earn more £.
October 2023 by Zee N
Came on a Sunday to deliver something urgent as it said its open on royal mail website, got there before 11 am and the shutter was already half down. Even knocked on the door but no one attended.
October 2023 by Kashif Sheikh
Atrocious service. Misinformed, lied to and inconvenienced on multiple occasions over 1 missing parcel.
September 2023 by Kayley Mcgrory
Went to go to the post office on Sunday as it says it closes at 12pm got there at 11.30 for it to be closed travelled all the way from sherwood as it?s a important letter to be sent tried ringing them whilst outside several times no answer. Shouldn?t be false advertising times if they won?t stay open until 12pm.Will never come back to this post office I wouldn?t reccomend it either I wouldn?t even rate it a 1*
July 2023 by Rayhan Sheik
Great service, lady behind the counter was friendly, helpful and talkative, not a bad word to be said! ?
July 2023 by Rayhan
Great service, lady behind the counter was friendly, helpful and talkative, not a bad word to be said! ?
June 2023 by Mick
I can remember when they first started there in the 90s. Still go in regular . Vj the postmaster as now found his feet but lovley wife and great to see the post office still going . Indepentanly owned by them
June 2023 by Sheik Rayhan
Great service, lady behind the counter was friendly, helpful and talkative, not a bad word to be said! ?
April 2023 by Ashraf Ghandour
Won?t be using this post office again. Rude and not helpful at all. Asked me to leave parcels outside and they went missing after a scan
March 2023 by MCL Inflatables
Always use this postoffice the lady behind the counter is always helpful in letting me know the best service at what price to use.Very friendly and always a speedy service.
February 2023 by Peter Hansen-Chambers
Unfortunately I have never had a positive experience at this post office. I?ve lived in WB for the past 7 years but whenever I have gone in, the people working there are just so rude. At first, I thought they might be having a bad day but it?s been the same every time since. They don?t reciprocate your hello or goodbye. There?s no smile. No engagement. I feel like I?m an inconvenience when I?m there. I don?t understand it as that particular post office should do really well given it?s location and the community it serves but everyone I speak to about it seems to share the same experience. A pity.
December 2022 by Matt
This Post Office is getting worse and worse over time, long queues all year around, the Post Master is never there and leaves his wife to run the post office on her own, and you can see that she is ran off her feet doing everything there. So many people saved this Post Office years ago from closing, and it like a sinking ship and it's best to go down to the one in the Coop as they faster than this one
December 2022 by Su Kandola
Are we all talking about the same post office? This lady is amazing! She couldn?t be more helpful, fair and dedicated to her customers. She has saved me many times!!! I have witnessed some impatient unpleasant customers but she is so cool ?? Absolute respect and thank you ?
December 2022 by Hugo Rodrigues
Very nice lady and good service. I?ve been going there for a couple of years and I don?t understand some reviews. She always ask for my kids.
