November 2023 by Theresa Butcher
Julia in the paint mixing bay was brilliant very helpful. Assett to the company.
October 2023 by Todi Nootan
Not a good experience today. The girl at the till did not want to help as I was interrupting her chat with her colleagues.
October 2023 by John Skelton
Absolutely useless as always. Phoned the shop, asked if they had any induction hobs in store, they replied they had 2 different ones for my size. One at £138 and one at £200.Travelled 20 mins to the store, the £138 one is ceramic not induction, so guess what, had to buy the £200.Fuming because I'd already done my home work and could get one from Retford Argos for £150.How difficult is it really to do your job properly!!
September 2023 by Ash Kajani
Just came out of b&q worksop.Went to click and collect counter to pick my order. 4 ladies on the counter. Just to bring a smile I cracked a joke citing " wow 4 ladies to serve me" ( even if there were 4 guys I would have said the same stuff) as I do like to crack few jokes or similar kind to bring a smile on people's face. There was this lady named Angela who seemed to be in some responsible position rudely asked me how can she help me. This was not at all polite and without a smile and reason best known to me and her and was in an illusion that I would not take any notice but seeing my quick reaction where I did bring this to her notice that she was rude and would make sure to leave a review on this, her tone straight away changed and pretended to be polite with a fake smile. I very strongly believe that the management needs to train these sort of staff about the customer service and to make them aware about different kind of customers. I strongly feel she was just one of those who only like to fill their hours at work and take their wages home. These are the kind of staff who really bring bad shopping experience for thier customers.
September 2023 by Pamela Ripper
Quote for Bathroom .. operative was very helpful prices for bath OK... but installation costs were too expensive. Pity really ..
August 2023 by Roy Hunter
Click and collect on bbq charcoal. 15% off over £75. Worth a drive from Rotherham. Called and goods were waiting on a trolley. All Good!
August 2023 by john moseby
It's OK close to town centre but for more variety l go to the larger B@Q at Sheffield or Doncaster
August 2023 by Matthew Wade
Ordered a shed but it is about 1/3 the size was in the description. Customer service cannot do anything as they say it is just from B&Qs supplier on the marketplace. Not sure what this means when I ordered it from B&Q?s website.
August 2023 by Florence S
Very quickly managed to find and purchase required item . Efficient staff, clean friendly shop .
August 2023 by Robin Ellis
I have always found the staff helpful, it's the big push to self-service checkouts that annoy me. I went into the store 3 days ago with the intention of spending close to £400 in cash, no tills open and i don't have a credit card. I put the stuff back and walked over to Wickes, they had a human being on the till who was happy to take my money. If this is B&Q's way forward, i wont be going there again.
August 2023 by keith hunter
Gets worse didn't have what we wanted very offhand person on till
August 2023 by Christine Manning
Nice store got some nice wall paper for the kitchen, but thought how expensive it was.
August 2023 by Timothy Millson
I think the self service tills are very difficult when you purchase large amounts, and B&Q should reconsider their push for all self service, I personally have seen customers leave their purchases and walk out when faced with self service.
July 2023 by ELAINE HUGHES
I just love B&Q @Worksop - the staff are helpful and can?t do enough for you. Always a pleasure to visit.
June 2023 by C P
Nice place to visit ,, absolutely outstanding customer service will definitely go back.
