July 2023 by gail rushton
Very happy with the design and quality of the kitchen however after spending £20,000 on a relatively small kitchen I was very disappointed with the attention to detail on the finish.
June 2022 by David Zimmerman
Just had our kitchen replaced could not be happier, from the initial design through to completion. The quality of the cabinets, appliances, installation and the finshed project was top class. The plasterer and the installation team were always clean and repectful of us and our property. Highly recommend to my friends.
April 2022 by Sue Williams
We hadn?t booked an appointment so we just thought we?d drive down after a friend recommended us to check them out. We were greeted by a really uncomfortable atmosphere where we were made to feel like we weren?t there. After waiting around for a few minutes we left. Everyone just sat typing away in silence and that was enough to put us off. Really disappointing
April 2022 by Matt Wattkins
When you are paying the amount these guys charge for a kitchen you expect a high quality and great service to go with the massive price they charge. They did a kitchen for my relatives who are an older couple. They have a decent local reputation so this is why they went with them. They soon found out this was a bad decision and this is why I've taken time to do this review (as I have internet and they don't) to warn future prospective customers. Colin the owner was pleasant initially (as most people are when they want money) in organising everything however he kept changing the dates at very late notice which is poor organisation at best. Eventually the kitchen preparation was done and my relatives said the plasterer Ian was fantastic so credit where its due, they sub contracted to a reputable tradesman. However the same cannot be said of the fitting standard. When you are in in somebody's home you should be considerate. Arrive on time, be polite and so on. Yet one fitter named Darren i believe having made brief introduction decided it was acceptable to vape inside the kitchen as he fitted. Vaping is something teenagers do outside of college and not in an elderly persons home. But especially not in a vulnerable persons home during a pandemic! This coupled with the poor standard of fitting left my relatives very disappointed having waited a year for them to fit the kitchen and years of saving to afford it in the first place. Unfortunately this is what you get when you trust a "high quality bespoke kitchen business" that is full of low quality professionals who don't care about anything but money. The clue is in the name.The LITTLE Kitchen Factory. Its no wonder they only have a small runned down unit in town delivering this standard of work.
October 2021 by Nuala Marcelin-Horne
I have waited two years before posting this review to get used to my new kitchen to share how I feel about it after a period of time. I love it even more. I have no complaints whatsoever. The design was exactly as I wanted and it?s a joy to work in on a daily basis. They also incorporated areas for dog sleeping quarters. We no longer trip over one another and they are comfortable. The men who installed the kitchen were lovely as was the man who designed it with me. My needs were listened to in full. Two years later, not a single complaint nor would I change a thing. Our thanks for work well done..
June 2021 by ElizabethM-525
We had our kitchen fitted by the Little Kitchen Factory in March/April 2021, and we were very impressed with the service we received. From the initial visit at the showroom, after visiting many others in the local area, to the final day of fitting; the whole experience was professionally and courteously delivered. John worked closely with us to design and create a kitchen space that not only meets our needs but looks absolutely amazing. We were particularly impressed with Ash and Rob the fitters and the standard to which they worked and the pride they took in their work. Whilst it is easy to sell an idea and fairly easy to work with clients to design and plan a kitchen; at the end of the day it is the quality of the workmanship that really sells a kitchen, and Ash and Rob gave one hundred percent us as clients. They were polite, friendly, accommodating and would check each step of the way that we were satisfied with the work being carried out. Great guys, great job!
February 2021 by Lizzie Bradbury
We have just had our kitchen fitted by The Little Factory and couldn?t be happier!From initial meetings, right through to fitting and the follow up meeting, Darren and his team were superb! Our kitchen is beautiful and the hub of the home. I wouldn?t hesitate to recommend them to anyone. Thank you, Lizzie & Chris
February 2021 by Craig Turner
Very poor service, not interested in quoting my kitchen until I had given them a budget and they had no interest in working from the plans I had where as the two other companies I went to were more than happy to do this.
January 2021 by AJIBOLA AJIBABI-OGUNSHAKIN
Good furniture but expensive too.
January 2021 by Nicola Downs
Very professional and patient
January 2020 by Caroline White
Nice one
September 2019 by Duncan Redman
Really nice and professional service, fabulous kitchens on display together with a friendly and knowledgeable salesman who was able to guide us through the minefield of choosing a kitchen.
August 2019 by JudithM-105
Fantastic attention to detail from the planning stage through to completion. Can't fault anyone involved in giving us such a lovely, modern and efficient kitchen, brilliant workmanship and absolutely love the end result. Would recommend these guys in the blink of an eye, definitely a perfect example of you get what you pay for -fab.
February 2019 by Jason Sanders
Excellent place to get that kitchen you have dreamed of, knowledgeable staff and quality products
January 2019 by Wu Gi
Top quality ! Staff very helpful
