November 2023 by Shany Salaniko
The attitude on the people in the Pharmacy is appalling. Zero sympathy! Bad customer service.
April 2023 by Harlz H
Rude and arrogant male member of staff. Shelves poorly stocked. Only thing going for it is the pharmacy
April 2023 by Katrina Matthews
Abingdon branch has really not been great recently. System "keeps" going down so get all the way to town & can't get your prescription, very inconvenient & no good when needing new pills that must started straight away.Then when you try & call to see if system is back up & running before wasting time going to the actual shop, after 20 mins of calling no one answers the phone on any of the options available just rings for ages. Total nightmare. Terrible service.
February 2023 by Toni Hunt
I went for a hearing test and found the place clean, efficient and the technician was knowledgeable, informative and very helpful and reassuring.
October 2022 by George Lynes
Outstanding switched on staff. Makes the difference to shopping. Many thanks to the young lady who pointed out my error so diplomatically. Saved my bacon!
July 2022 by Alan Stephens
This store is in the centre of Abingdon in the pedestrian precinct.Went in to pick up prescription, small queue and meds ready for collection.Shopped there before , is good size on 1 level with 'stuff ' you expect in a Boots.
June 2022 by Simon Snowden
This place is supposed to open at 9am. Its now 0910 and it's still closed. The staff are still arriving and the pharmacy isn't expected to open anytime soon.The worst Boots I've ever been to.Change the management structure as the people of Abingdon are genuinely fed up with the lack of responsibility.
June 2022 by Eleanor Apps
Brilliant pharmacy, really helpful and supportive.
April 2022 by Sharon Henderson
This place is Unbelievable! Unable to collect a prescription all week as pharmacy closes between 1pm and 2pm, which is my and many other people's lunch break. Made a special visit to Abingdon today (Sat) and the pharmacy closed st 1.30pm!! Bad enough that they are unable to order repeat prescriptions without mistakes or having to wait until items are ordered in but now make it difficult to collect them!!
November 2021 by Tracey Wheeler
Best pharmacy in Abingdon. I've witnessed the staff stay down to earth and helpful even when dealing with challenging customers. They are incredibly reliable- I always know when my prescription is ready as I revcieve a text so never have to wait longer than I need to. They are clearly trying their best with such a heavy workload. Well done guys.
November 2021 by HoneyBunch
The pharmacy counter is THE worst of any Boots I've ever been to. Staff are casually faffing around at the 'regular' tills, staff slowly stocking shelves on the shop floor, whilst not a single person serves behind the Pharmacy counter. Staff could see me standing, waiting for an assistant and just casually went about their business. Stood there for a full ten minutes, and walked out. The poor people queuing for their prescriptions are there for an eternity. Absolutely disgraceful management, availability and attitude of staff.
November 2021 by Katie Neilson-Dance
The prescription service is appalling! Been using Boots for years but their standards are dropping. I always leave at least a week from my prescription being sent over and picking it up to allow time for them to order anything they may not have. The past year they haven't been getting any of mine or my partners meds ready until I go in and ask to pick them up! They have been sending texts to say they are ready but they are not! I have had to wait hours for a few items and always end up doing multiple visits for one scrips because it isn't ready, items are missing and they have given an owning slip and more worrying they haven't put some important meds in and haven't bothered to tell us till we chase them up and even though we have proof that it has been sent to them they deny ever getting the request! Always check all your medicines are there! I have now moved because I am just sick of the slow poor service and missing items.
October 2021 by D Wthrs
Arrived in the store to have the Flu vaccine which had been booked 6 weeks prior. On asking an Assistant where to go for it, I was advised that all vaccine appointments had been cancelled and that I should have been contacted about it. I hadn't received any cancellation notice but instead received several reminders to confirm that it was still booked.
August 2021 by Ju Litt
Shocking. Boots Pharmacy is incapable of dispensing repeat prescriptions, even when ordered a week in advance, without common drugs apparently being "out of stock". The staff don't even bother to tell you that some of your medication isn't in the bag. This has happened time and time again, and Boots has real trouble admitting they're at fault, apologising, or offering a solution. Someone at Boots is making a killing out of NHS prescriptions, but it isn't being invested in competent staff. I'm off to an online pharmacy, because collecting repeat prescriptions shouldn't be the most stressful part of my day.
July 2021 by Hilary Sodhi
What a fantastic experience. The optometrist I saw fantastic. He really took the time to explain everything to me. The women at the front were so helpful and sweet! One of them even took off her own glass (and sanitised them) so I could try them on as I loved them and they didn't have any in stock in the store. She was so lovely. I was really very impressed and would 100% visit this store again, even though I have other Boots Optometrists closer, it's worth the drive.