December 2023 by Gaz oxford
13.12.2023 the lady with the glasses is very rude !
October 2023 by Kea kea
Went to the Costa in the Next in Banbury. I was being so difficult and extra and Pedro!! Was so patient and lovely 10/10
August 2023 by Ben Hebert
The only costa in town where I seem to get decent service.Thank you.
June 2023 by Jake W
Ordered 2 drinks which took 25 minutes to come out. We were stood with a few others having the same issue. Nobody seemed to have a clue what was going on(even the supposed manager). Avoid this place at all COSTa.
June 2023 by sarahtS6001OP
Stale food. Offhand staff at till. Interminable waiting - not enough staff. Costa has a lot of traffic on a Sunday morning and are not doing anything about how bad this outlet is.
June 2023 by Happiness801735
Member of staff who served us today was so rude ! Talked at us in clipped tones and visibly irritated when we couldn?t hear her . Slammed around and banged our drinks in the counter. Won?t be going back .
April 2023 by Rachel Williamson
Nice service, good food, clean environment
February 2023 by toni tonight
Brilliant staff, cleaned tables all the times . Very fast service too
February 2023 by Bart Simpson
Very busy so no seats available. Had to takeaway
June 2022 by Matt
Staff refused to make the drink I asked for as they were I quote ?sick of making it? awful place.
May 2022 by wpearsall19
Visited at 13:30 18/10/21. Refused to make 4 cups of filter coffee "because I've been busy all day". I was the only customer in the line. Nobody else waiting. Didn't mind waiting the five minutes for it to brew. A simple matter of opening a packet of filter coffee, emptying into filter tray and pressing start. Laziness at it's finest.
December 2021 by joannep351
Visited this Costa at Stroud Park 4 times in the past 3 months. Opening hours are inconsistent, due to ?staff shortages? and/or ?technical issues? apparently, according to the many notices sellotaped to the doors. Today we got here at 16:30 and the place was already closed except for the drive thru. On the occasions where we have been allowed in to use the toilets, they were found to be unhygienic with hair and urine being stuck to the toilet rim, and a soaking wet floor (nearer the toilet than the wash basin). Not experienced this from Costa before, it?s such a shame. Experiencing this once or twice is fair enough, we?re all living in hard times at the moment, but 4 times?!! Just be aware of this if you are planning to call in while you are charging your car up at the nearby charging points.
November 2021 by maxine_020189
Usually love costa and I am a regular visitor. As a family we stopped off at the car charging point at 17:35 and checked online and the opening times were until 18:00. Got to the door at 17:36 which was locked, plenty of staff inside all restocking and chatting, I knocked the door but was ignored. My toddler was needless to say very upset and I am very disappointed. The opening times on the door even said 18:00, won?t be using costa again!!
October 2021 by Wayne Pearsall
Visited at 13:30 18/10/21. Refused to make 4 cups of filter coffee "because I've been busy all day". I was the only customer in the line. Nobody else waiting. Didn't mind waiting the five minutes for it to brew. A simple matter of opening a packet of filter coffee, emptying into filter tray and pressing start. Laziness at it's finest.
October 2021 by Natasha Douglas
Not clean, many tables with previous visitors cups, plates and cutlery. Staff were rude and because so many tables had all the cups on them, my friend and I had to have paper cups eating in. Not an enjoyed visit.
