August 2023 by mark tasker
Use this store regularly, mainly for the collection of online orders.Shop is well stocked and regularly holds sales of household goods so there are some good deals.Online collection isn?t as easy as other retailers as you must have photo ID and show a copy of the confirmation email. Make sure that you check the items in store before you leave as I?ve had mistakes which are harder to resolve afterwards.Staff haven?t been the most friendly/helpful on my visits and considering it is normally during quiet periods it has been a disappointing customer experience.
April 2023 by Carol Henson
As always, you have to search for stock but once you've found it and gone to pay, you're offered stuff stacked in front of the till which has absolutely no relevance to what you've just bought.Pleasant staff, obviously just doing what they're told to do.
January 2023 by Rob Foreman
Shelli and the staff in Banbury have always been amazingly helpful and I honestly think that although Robert Dyas is a national chain it feels like a local ironmongers shop because of the staff.Keep up the good work guys and I would?nt buy elsewhere keep it local.??
July 2022 by Sally Mead
I bought a shopping trolley on line to be delivered to the Banbury store for my mother to collect so that she could use for her shopping that day.A big Thankyou to the store for putting it together for her.Good experience. Prompt delivery.
May 2022 by Oli Heath
Very rude and unhelpful staff when trying to pick up a dart board
November 2021 by Stuart Hall
One of the last traditional hardware shops available locally. If this goes we'll be limited to browsing the special-purchase aisles of Lidl's or Aldi's! or else going to out-of-town superstores. The staff are courteous, helpful and knowledgeable.
July 2021 by Susanne Read-Maskell
As I walked by this shop, I espied the perfect gift for my husband in the front of the window. Went in found the item straight away, as this shop is very easy to manoeuvre, and found it was at half price. Even better. Took the item to the till, where the assistant is a very lovely lady and purchased my find. Did Robert Dyas make me smile today. TOO RIGHT YOU DID. You always have the perfect items on special offer, and not the tatt you are trying to get rid off, as others do.... Thank you Robert Dyas in Banbury.
July 2021 by Karen Tustian
Excellent service. Very helpful and nothing was too much trouble. A very friendly Team at your Banbury Shop.
July 2021 by Steve heritage
Great shop staff always happy to serve you very helpful and knowledgeable. Love shopping there
September 2019 by Barry Rogers
It is one of the best shops in Banbury for electricity goods. You can almost find enething you won't for the house and at a very low price..
September 2017 by Steve Preest
Terrible in store customer service, good luck trying to return anything!
June 2017 by Joyce-Elayne whitmore
Always excellent customer service, I have just returned an item and the staff were so helpful. I would recommend this branch to anyone.
May 2017 by Stephen Cawthorn
Always friendly and give good service
December 2016 by Steven Preest
Terrible in store customer service, good luck trying to return anything!
Shame because products are good value.
December 2016 by Pamela Guilliard
Their cudstomer service is a lot to be desired! Rude and unhelpful!
