March 2024 by Willow Firth
First time I reviewed I complained as the glasses I recieved had the wrong screw in so needed to be changed however, I have since received another pair of glasses, sunglasses and started contact lenses and I feel its unnecessary to leave the low review there after the excellent services I have received in-store. Every staff member I interacted with was lovely! Chatty, polite, generally made me happy being served by them. The lady who helped me with my contact lenses was infinitely patient as I took 50+ tries getting my lenses in! I recommend going here! Only gripe now is that the website and ordering can be a little difficult and confusing, otherwise stellar work people :).
March 2024 by D Van Bish
Excellent service and product quality
March 2024 by Ewa Chilli
Super friendly staff. Huge amount of frames to choose ? highly recommended
February 2024 by amanda baldwin
Excellent service both eye test and collection of glasses ,very helpful staff and efficient. Very pleased once again
February 2024 by Alicja Kokot (ALICE)
Amazing shop... Knowledgeable and friendly staff. Thank you guys ??
February 2024 by Jeff *Chuckletruck* Wilkinson
Always helpful and a pleasent experience
February 2024 by alan wall
Many thanks to specsavers for a great experience all the staff I met in banbury were very polite and couldn't do enough for me, I picked up my first ever reading glasses today and the lady that I met was such a lovely person wish I could remember her name I'd have definitely posted it on here, many thanks again Alan.
February 2024 by Cassie Whitney
Would give a 0 if I could. Had trouble parking in Banbury (couldn?t get on NCP app and had to find somewhere else) and was about 12 mins late for appt at 3:55pm. Didn?t phone as would have delayed me further. Explained when I got there it was a really totally genuine reason and was told only 10 mins late was allowed and I couldn?t be seen. Rubbish customer service. Would not recommend and would never book an appointment there again. Big fail Specsavers?..should have gone to Specsavers? No, should have gone to anywhere but?..
February 2024 by Judith Sweetland
Very pleased with my 2 pairs of rimless glasses and sunglasses. The deal was excellent value. The whole experience from testing to selecting glasses was very good and I felt valued as a customer. Thank you.
February 2024 by George Anthony Ingram
Rob, thanks for the great service - able to both sit in front of a screen for hours with perfect eyesight - and see my clients around the UK, without the worry of glasses anymore. Also now such ease playing football with contacts now. Much appreciated, also to the whole team at Specsavers Banbury - excellent customer care - 5 star! As a previous branch manager of a customer focused business and a regional manager myself, this is the kind of attitude and staff engagement I?d look for. Well done team, keep it up.
February 2024 by Amber Etcell
Very friendly and really efficient.
February 2024 by Sue Gale
Went to the opticians on 20/1/24 for eye test, my glasses were ready 3/2/24. Bit expensive, when you look at price of frames seems ok, then when you look at total cost even with discount seemed expensive. Glasses I choose are very nice though.
January 2024 by Denis Gage
Good service
January 2024 by Phan Andy
There was a person without name plate helping with taking my new glass today. Not sure if he is a staff there as he could not consult why my new glass is significantly thicker as I chose super thin lens. I made my glass last year here and was happy and this is a back-up one that i need. Will come back for an answer. Be aware if you are served by non-qualified personnel.
December 2023 by Paul Pueschel
Excellent service throughout, from SpecSavers, Banbury