February 2024 by Carla Bordier
I had lost my SIM card. Dawn in the Banbury store managed to sort a new Sim for me in no time. She was extremely efficient and pleasant. This was completely opposite to the experience I had in another Three Store in London last week where I wasted 2 hours of my time and the London store did nothing to sort my problem. I loved the whole experience in the Banbury Three store. They were wonderful!
February 2024 by Alison Arrowsmith
I?ve just had the most amazing service in the Banbury Three store by Dale! I went in over my lunch hour today as my email has been hacked and credit card details stolen and I was worried my phone had been compromised too. Dale was very knowledgeable, patient and kind; he put my mind at ease, advising me how to handle the situation. He helped me change my Apple ID to my new email address and replace the cancelled credit card with my new card details among other things. The whole hacking incident had left me feeling very vulnerable but Dale?s kindness and professionalism today has really helped to cheer me up and try and put this whole upsetting experience behind me. Thank you Dale!
February 2024 by Bev Oakley
Excellent, helpful and friendly staff. Always happy to help. Customer service second to non.Highly recommend Dawn, Dale and Dan
January 2024 by Louise Ross
Great quick and efficient service today in Banbury Dawn very helpful .
December 2023 by MatteoJD
Useless broadband?Why are they selling a service that doesn?t work in the area?
October 2023 by James M
Good store in the Castle Quay shopping Mall.
August 2023 by Ben Hebert
Awful service. Awful reception and slow speeds. Go with EE.
July 2023 by Ian Fleming
I was unclear about using my phone abroad and the costs involved which seemed to depend on whether or not your contract began before or after 1/10/2021. Luke, the assistant in the shop, was able to give me a clear answer and explain how the costs works.He offered me some other useful tips for using data abroad which I can easily implement.All 3 people in our household are on "three" monthly contracts and we have no plans to change as we get good service.
June 2023 by Alexandru Mardare
Not as expectedI was with three many years but they desipoint me they have big prices for phones and contracts and low quality at signal
April 2023 by George Quffa
Before you buy 3 check the signal in your eara
February 2023 by Thusith Jayawardena
Staff is helpful. But the connection is not very good enough
October 2022 by Ken Pringle
Non helpful staff. So told got to ring up India and try to get across what you need
July 2022 by Martin Palmer
I visited the Banbury shop 11/7/22.. was delt with by Shelly who gave me first class help from start to Finnish.Excelent member of staff.
July 2022 by keith christie
I have been ringing the Banbury store for 10 minutes and no answer. I would appreciate an answer. Is that so hard.
April 2022 by Jack H
I visited this store last Saturday morning (9th April) to renew two mobile phone contracts. Shelly took care of our contracts with a knowledgeable and professional approach. Shelly made the whole transaction easy and I would recommend this store.