January 2024 by J
Bought a phone and plan 2 weeks ago. Had a superb experience with the sales person and manager. Highly recommended to have an in-person appointment to check what's on offer
November 2023 by N/Bio
Good visit to the store today, the staff are always great.Ewan & Beatrice helped us with a phone upgrade, explaining everything, not pushy at all (which is always appreciated).
August 2023 by George Spark
All good Brill team
June 2023 by Roger C
Outstanding customer service. Recommended ++
May 2023 by marian m
I have been a regular customer at vodafone for 5 years, I was yesterday at the vodafone point in Banbury in castle Que, I spoke to the representative - his name was Matt. he was very rude, very vulgar, didn't offer me a renewal and didn't serve me well. I am very disappointed with a consultant named Matt. I canceled my contract because of him. vodafone should fire him because of employee Matt, vodafon lost a good customer. I am very disappointed. no one has ever treated me so rudely as Matt - a vodafone employee.vodafone please fire Matt - an incompetent and unpleasant employee
May 2023 by Jayden Dee
Absolutely brilliant service, Especially from Matt, Phoebe, Paul. Thankyou guys for sorting me out.
April 2023 by Pam Edgeworth
Called into shop today your manager Paul is always happy to sort my mobile or watch out ( which is often believe me) .we have been customers for 17 years or more and Paul and team always give outstanding customer service and always a happy ,warm welcoming atmosphere. We feel Paul has been the best manager we have dealt with to date , never talks down to us or makes us feel we or I not my husband are a nuisance. Always happy to explain anything to me .I would like to think he is given some sort of recognition for such outstanding service to customersAlso welike the way he is and talks to his team.Thankyou Paul for today and being personableMark and Pam
April 2023 by Nicola Petito
Very bad attention and unprofessional, they treated me with discrimination. They did not solve the problem I had and that is why I changed my operator. I recommend that you take a hospitality course!
April 2023 by Susan Mead
Very good mobile phone shop and the staff were very helpful.
March 2023 by Mike McCarthy
Paul, the manager was an absolute star yesterday with his wonderful customer care by helping my wife (a pensioner) sort out several issues with her phone and contract. Many thanks Paul, a great ambassador for Vodaphone1?
February 2023 by Noel Hoey
FANTASTIC CREW AT THE VODAFONE SHOP BANBURY, PAUL, MATT, EWAN, EACH ONE OF THEM IS A REALLY DECENT, HELPFUL AND PATIENT YOUNG MEN. AN IMPORTANT FACTOR ESPECIALLY FOR US OLDER TECHNOPHOBE'S. GREAT AMBASSADORS FOR THE BRAND, THNAKS GUYS, FROM NOEL AND MAISIE
January 2023 by Ben Patton
Paul was a fantastic help getting my wife set up with a contract. He was very personable and explained the process every step of the way!
January 2023 by john Mayo
Very positive they found me a better deal than originally offeredVery friendly staff very pleased
January 2023 by sara
paul was awesome! super helpful and very kind :) perfect service!
December 2022 by Nolan Wakelin
I upgraded my phone last week. Just want to say how amazing Phoebe was with all my queries and reducing my month bill.
