March 2024 by Dominic A
The cost of parts and labor at this car garage was higher than expected, but I must commend their excellent customer service. They took the time to thoroughly explain the issue with my car before proceeding with the repairs, and they were patient in answering all my questions.
March 2024 by Dusan Gazdik
Nice place have 2 visits in Last month first went absolutely great the second one wasn't great booked for New tires and was called 1 hour before they wasn't there witch is still ok . Staff was professional and polite All of the time.so that is reason for 3 stars. Otherwise would be a two stars rating .Bad point is , I paid extra for next day fitting on exact time that was really disappointing . Refund was absolutely fine no hassle really professional way. My booking was A289B044423.
January 2024 by Grace Miller
Came in for a free tyre pressure check. Great staff and great service.
January 2024 by Reine Ko
Friendly staff. Efficient car check.
January 2024 by ian taylor
Brilliant customer service and supportThanks allot Team
December 2023 by Alexandra-Gabriela Comandasu
Quick and efficient service. Great customer service too, plus affordable prices.
December 2023 by Ramon Vila
Terrible service, I ask them for two new tires in front of the vehicle, they put them in the back, they could have changed them, they answer that they do not rotate, the car's computer tells me that the tires are out of air, they tell me that I have to reset it, I had to go to the service station and pay to put in air, on top of that I just realized that my AirPods Pro have been stolen. I never go back
December 2023 by Rhiannon Viney
Super helpful and friendly staff (absolutely everyone was faultless). Finding somewhere that could both MOT and fix any potential issues on my 3.5 tonne horsebox wasn?t particularly easy but Halfords Autocentre could do both so booked with them. It failed :( they got it booked in for the repair and fixed within the 10 day window despite being really busy, and fixed the minor fault at no extra charge, re-MOT?d it and it passed. Thanks SO MUCH guys for getting my lorry back on the road!
November 2023 by Paul Fletcher
Excellent service at short notice. My headlamp bulbs were incorrectly fitted (one upside down!) by Halfords Autocentre Banbury, who also told me they were fine and couldn't do anything else for me.These guys know what they're doing in Bicester. My car is now safe to drive at night again. Thank you!
October 2023 by Andrew Fox-Hilderley
After a shocking visit which resulted in us missing a holiday because they broke the wheel hub on our transit camper whilst replacing the wheel bearing,the same vehicle has just failed an MOT on the bearing they apparently replaced 6 months ago. Tell me how you can wear out a wheel bearing in 6 months and 3500 miles of motoring. Avoid at all costs.
September 2023 by Neil Thomson
Good service before but due to technology failure had to cancel my MOT. They didnt call however so i drove all the way there. I still have not recieved my refund either.
August 2023 by Chris malin
MOT cancelled the day before the booking as 'the hydraulic line is leaking on the MOT ramp'. This isn't the first cancellation I have had from this place but at least the reasons are getting more creative. On the bright side, they can rebook me in several weeks! Declined this generous offer in favour of giving Kwikfit a shot.
August 2023 by toby oswold
Avoid. 'Bookings' count for nothing, no communication, & kept my vehicle overnight for a basic check.1) Left waiting in a coffee shop all day for my vehicle to be ready without any updates or communication.2) Booked a 'brake check' at a specific time hoping to get a quick quote (No actual work even being done). Dropped off first thing Monday morning... kept overnight & no quote until Tuesday (!), quote too high so took elsewhere. Accomplished nothing except wasting my time.3) Booked for a 'battery health check' at a specific time. On arrival told the so-called 'booking' was just a drop off time & since all mechanics busy would have to wait hours ! Gave up and left.
July 2023 by Kara Smyth
I wish I had read these reviews before booking! The worst and most stressful experience I?ve ever had with a service. I booked because it was cheap but they rang me 2 hours before telling me my appointment was cancelled ?due to short staff?, what a load of rubbish. Horrible customer service. I?m now going to Mercedes and will pay the whole £600 because Atleast I know it will actually get done! Honestly do not book here, you only have to read the reviews and it?s very clear to see that this branch should be closed down, letting people down constantly.
July 2023 by Zynz ay non (Zynx ay non)
After turning up with an Enterprise van for its 1st mot I was told it had not been booked in. Manager has gone above and beyond to get a resolve! Nice work Halfords 5* customer service!!
