January 2024 by Wayne Lacey
No issues, longer queue than usual but I put this down to staff sickness andthe closure of local banks causing people paying in large amounts of cash now at the post office. The lady behind the counter was helpful but there on her own.
January 2024 by Aleksandra Stypu?a
post office open on Sunday from 10 a.m. to 4 p.m. Unfortunately, on Sundays you are not served by a postal employee, only a store employee who has no idea how to accept parcels, the store staff is not taught what a postage stamp looks like, a waste of time. I was there after 10 a.m. and a young girl was thereI'm upset that I want to send a parcel. unorganized or prepared staff to receive the parcel from 10am.
December 2023 by Victoria Williamson
Wonderful service - staff extremely helpful
December 2023 by Marion Chapman
Wonderful helpful staff that always give the best advice ! Thank you always for the welcoming staff. ?
December 2023 by Sarah
Always a pleasure to come and post my parcels. Kath and Gill are always so friendly and helpful.
November 2023 by Bec Mills
The ladies (Gill and Kath) here are just lovely. Always smiling and nothing is too much trouble. Even when I turn up with loads of returns to do they just chat and laugh unlike other post offices in the area?. Thank you ladies, keep smiling
November 2023 by Sadie Watts
Awful customer service, perhaps the worst I have received in Bicester anywhere. Without sharing too many details for company discretion. the company I work for bank with the post office today was the last time I tolerated the staffs behaviour. Not once did the lady that served me, say hello, good bye or anything, not even a word or a smile. I assumed its because the company I work for, or the fact they may have too count a lot of money, perhaps makes them angry. But I am a customer at the end of the day and should be treated as everyone else not ignored and receive miserable silence !! Very disrespectful, wasn?t acknowledged once! And this isn?t the 1st time, but I hope it?s the last! There Job like mine is customer service and handling money, if you can?t do that quit your job! Awful, I feel ignored, disrespected and singled out and all I was doing was my job
November 2023 by K Fisher
Thankful for super helpful team helping me out of core hours. Shame DPD driver couldn't "deliver" to a full house of people because... "...insert excuse here"
August 2023 by Trudi Hughes
Went there to put some money into an account and got greeted with a rather rude woman who said next time be earlier we are closing up. No signs of what their times are and shutters wasn?t down. Not going to use them again I?ll just wait until next working day to go to my actual bank.
January 2023 by Sofia G
I was served promptly and incredibly politely by a lady at this post office today. Very efficient and great customer service! Thank you.
January 2023 by Jimbob's Movies
You really need to update website times...
December 2022 by Paul Hutton
Awfully rude staff - apparently too busy to count out cash to pay into my bank account despite there being no other customers and at least 15 mins until the earliest published closing time (1730, 2000 or 2200?).I'm glad that money is so good for you but it might not be for others. Have a wonderful Christmas!
November 2022 by Chloe Woodgate
Seem to be invisible to the post office staff. Have had to wait different times for the staff to either stop their conversations (sometimes the conversation between staff members continues when you?re at the counter and trying to answer the questions they?ve just asked you) or stop cleaning the counter on their side.
January 2022 by Miss Clark
Had the pleasure of dealing with a very miserable and unhelpful lady today.
December 2021 by Umendra Singh
The post office opens at different time. See photo. If the main counter is not open go to small shop counter. Staff is extremely helpful but they can't control the timing displayed online.Update 23/11/21 the coop guys are not trained to do post office work anymore. after the closer of main post office (within coop) 5:30pm no post related work. It is frustrating that they have a time table but no one to follow.