October 2023 by epic chelsea26
I opted for next day delivery and paid for it. It said my parcel will be delivered today I?ve waited in and it hasn?t come, it?s currently 5:20pm and I have a disappointed family who have waisted the day. Don?t pay for next day delivery you won?t get it in time and it?s a waste of your money. Also the delivery office open hours are a joke. So from expecting/needing it for the Saturday I?m going to have to wait till Wednesday my day off to go and get it. I work 10 hour days so getting it before work is not an option and anyone else collecting it for me because of the opening hours. Companies should state if they use Royal Mail so you know what appalling quality service to expect or avoid disappointment and using them.
November 2022 by H N
Didn't even attempt to deliver my package, they have failed in the 48 hour delivery as paid for with 48 hour tracked system.They sent me an email at 0945 this morning telling me to bring ID and the email to collect it having not even TURNED UP!I will never use royal mail again. These guys clearly couldn't care any less than their 2-hour opening times per day.
November 2022 by Rob Maddalena
Very friendly and efficient.
May 2022 by Jandhyala Kadambari Dhanusha
So unhappy with the timings. How in the world could anyone who is working could come in the morning between 8-10 to collect a missed delivery? Any post office usually works until 5 in the evening. This is the first time I've ever experienced such a limited time for sending or picking up a delivery. Sincerely waiting for it to fully open.
October 2021 by Luke Nixey
Helpful and efficient service.Sharon really made my day:)
January 2021 by Chris Binns
Good however with royal mail promoting online postal services the delivery offices should be open longer to accept parcels.
November 2020 by william spiers
Held my items after being rejected by collection shop. Really helpful and eager to help. 5/5!
November 2020 by Pedro Matos Rito
Schedule saying one thing and place closed. Parcel missing when they didn't even bored to search for it. I'm not impressed!
November 2020 by Haven DaSilva
Unbelievably rude, worst customer service I?ve ever had
November 2020 by Dudley Robshaw
If you want to catch the post on a Saturday then there is an 11.30am collection from here.
November 2020 by audiophillic audiophile
The best
July 2019 by Richard Nunn
You can park and ring a bell. Everyone likes bells.
May 2019 by Jon Lodge
A nice friendly place to pick up your parcels
October 2018 by Jess Telling
Had a small issue yesterday with my parcel, phoned up and was informed that it would be sorted as soon as possible. Well by 8am this morning it was delivered and a very apologetic mark phoned me. Very happy with the quick sort out on a mistake that is easily made. And the communication was brilliant throughout. Lovely team.
November 2017 by Paul Stubbs
Feel sorry for the staff at Carterton post depot they are very short staffed and I'm struggling to cope but very helpful and friendly and doing there best
