August 2023 by Matt Richardson
I took my young daughter to Facy to buy an outfit for Henley Royal Regatta: not an easy thing for a young teenager. Everyone at Facy was friendly, patient and made every effort to make sure she had time to consider all the options properly. My daughter left with a fabulous new outfit and bag - and I left with a very happy daughter!
August 2023 by Marshall Miller
The two sisters have a real eye for fashion and colour. Always costs me a fortune when my wife and I visit Henley!!
June 2023 by Emma Clark
Always such an amazing experience in this lovely shop, the staff are so friendly and super helpful and their stock is absolutely gorgeous! such high quality and everything?s so flattering, there?s something for everyone. Definitely my favourite shop in Henley I can?t recommend it enough. Its a must visit you?re guaranteed to find something you?ll love!
November 2022 by Jen Andersen
I don?t know what they do to their clothing, but I bought a jacket from here that I just cannot get the charity shop/old lady smell out of. It?s a lovely jacket, but it stinks and no amount of washing or vinegar will move it.
November 2022 by David Rose
Very rude female species being employed here. Steer clear, you may catch something!
November 2021 by Rachel Sargeant
Such a pleasure to visit a family run store run by 2 lovely ladies who have a passion for fashion! A very tempting range of top quality garments, beautifully displayed with accessories, which can be tried on. I was delighted with the advice and assistance in choosing the right size and style for my age/shape - a rare service these days! Facy is my favourite go-to clothes store, highly recommended.
November 2021 by Maria Lisa Basile
Lovely owner selling very pretty clothes. Lots of Italian fashionable easy wearing dresses, jackets, blouses, bags and accessories! Nicest in Henley in Thames ?
November 2021 by Kevin Betts
Awful customer service, if I could put zero stars I would. They supplied wrong product size after showing sizes on a message, dealing in materials and doesn't know what 1/4" is. I had to purchase the new product again at my expense, they kept the wrong product, receipt and have not refunded me for the original item. For a local shop in Henley, that has been trading for year's I expected a lot better. I will not be purchasing from them again and recommend to avoid this place until they sort out the basics of customer service, which should be the top priority in a local business.
November 2021 by toni mcelligott
Very helpful friendly staff. Had to change an item twice to get the size right but staff were great. Thanks.
November 2020 by Carolyn Tulley
Always welcoming as you enter and always at hand if you need help.Bought a very lovely cream jumper from the items in the sale ,the jumpers are very well priced and easy to wash .Always get a friendly goodbye and thankyou even if you dont purchase.Good range of seasonal stock throughout the year and fair prices for quality items.
November 2020 by Ebony Lyon
Not happy hereLadies very rude and unwelcoming and wouldnt change a shirt which had never been worn. Im afraid they have lost a customer which is a shame as we had bought quite a few items from them in the past.
November 2018 by hid0582758
Freindly staff allright prices
