March 2024 by Shuk yee Tsang
Says 845am open??..now 901am but still not open!!!!!
February 2024 by Rich Creed
Since new ownership in June 2023, this pharmacy has become a nightmare to visit.Staff are rude and unhelpful.Presciptions go missing.You can waste half an hour or more just to find out they can't help you.AVOID, AVOID, AVOID.
August 2023 by Jayme Chow
I really think this is a great shop. Excellent service, kind and helpful staff and a nice variety of prescriptions to over the counter medication. A 5 for me
August 2023 by ToxicPiano
I really think this is a great shop. Excellent service, kind and helpful staff and a nice variety of prescriptions to over the counter medication. A 5 for me
July 2023 by Kerstin Fischer
We chose Henley Pharmacy as a walk-in centre for Covid vaccinations for our family, although another centre would have been nearer. However, the latter got terrible reviews reporting lack of professionalism and due diligence (among others).So we chose the (for us) relatively remote Henley Pharmacy instead - and are so glad we did.The lady registering our details could not have been more welcoming, and the vaccinator was very professional and exceptionally kind and friendly to our 6-year-old.Henley Pharmacy is going out of their way to reassure kids getting vaccinated, and at the end our daughter was presented with an entire folder of stickers to choose from as a treat. And not even a hint of impatience over the time our daughter took to carefully weight the pros and cons of cats vs. unicorns!We are delighted, and will definitely go back as much as possible given the distance!
May 2023 by Marina Sturmey
Terrible experience at this pharmacy again. Staff do not know what customer service is. They would rather discuss their private matters than acknowledge your presence. Forget about privacy; by the time staff finish with repeated questioning, the whole queue will understand why you are there, and there is absolutely no professionalism, no ideas of values such as respect, compassion, commitment to improvement... I thought I had a bad experience the first time around, how little did I know! Do not waste your time here if you need help. They don't even deserve a one-star.
February 2023 by C J
A very rude new member of staff behind the pharmacy counter very abrupt and needs to learn some customer service manners the pharmacist that are usually there very nice helpful always helpful with medication repeat prescriptions and advice
November 2022 by Rachael Winspear
Efficient
October 2022 by Geoffrey Berry
Went for walkin Covid vaccìne as advised by NHS web site.The web says open 7days a week and no need to phone. We travelled 30miles to get our Covid-19 booster but were told no walk-in.
October 2022 by Tomaniak
Massively overpriced. I waited in the long queue of people for booster vacan to buy cream. They were more important as NHS pays well. Pathetic what had happened to this country....
August 2022 by Victoria Owens
I have taken my daughters for their second covid vaccination today and the lady who did them was lovely. She was kind and took her time to ensure they were both ok afterwards. For a nervous time bringing them for the vaccine she calmed everyone and gave amazing care. The lady at the till who booked them in was very polite and booked the girls in swiftly. Thank you
July 2022 by BB Nicks
Got my COVID booster shot here .the people who work there are lovely.
May 2021 by Jane Smart
My family and I have been using this Pharmacy for years. Always had excellent service and the staff have always been friendly and helpful.I've always recommended to my friends, who now use it too.
March 2021 by Emma Stanton
Tried to visit this store today to purchase Clarins gifts for Christmas, was rudely barked at by male assistant that 2 people were already in the shop, bearing in mind they were a good 30 feet away from us and wearing masks of course and the Clarins is right at the very front of the shop, I asked if we could just look at the products to be barked at again about Public Health and to get out the shop!! Do you know what, in this already stressful climate maybe speaking kindly to customers with some politeness wouldn't go amiss. I am a health worker so know that I am very unlikely to catch covid at 30 feet from another customer. I suggest you review your customer service skills and indeed knowledge of this virus.
April 2009 by Kevin J.
Oh it's a lovely old place this. Pop in and disturb the ladies having a conversation and you will be subject to a wonderful level of service all the while (in my case anyway) being regarded as though you may be a suicide bomber. They have a great range of perfumes - amongst other things - and the actual pharmacy is great. There used to be one like this in every town a long time ago. It's such a shame that they are nearly all gone now.