July 2021 by Lynne Hawker
Really glad to be banking with nationwide and we?re so lucky to have Anna working there. She is always so much help and nothing is ever too much trouble. Especially during the pandemic, her knowledge and willingness to help have been more appreciated than ever. Never relocate her, always keep her here please!! :)
July 2021 by India Hawker
Really good branch with some great members of staff, have to mention Anna in particular though as she?s exceptional. Extremely knowledgeable, friendly and fast, and brilliant customer service time after time, she?s always happy to go the extra mile to help her customers and everyone I know thinks the same. Thank you for being amazing!!
July 2021 by Leigh-Anne Groocock
Always great service from Anna for not only myself but my elderly grandmother who uses the branch weekly. Anna always goes the extra and we very much appreciate all her help.
July 2021 by chloe tenreiro-perez
Very nice branch to go to,Anna always gives exceptional customer service, always goes the extra mile and is always incredibly helpful which is just what you need, especially in a bank/building society so full credit to Anna, I hope this is noted and forwarded on because she deserves credit for this and all other customers she helps
July 2021 by Adam Page
thanks Anna for sorting me out with online and mobile banking.
September 2020 by Melissa Mackrory
Friendly and helpful staff, nice little place not over powering like others banks in town glad I choose to move over to them.
January 2018 by hid0582758
Small bank but nice staff
April 2016 by Jack Leigh
Very small bank, with less services than the other banks in Henley. Plus they're open less.
April 2009 by Kevin J.
A friendly local branch who seem to spend most of their time battling - on your behalf - with the faceless bureaucrats at head office. Whilst the queues may be long, the counter-service is very personal and extremely helpful. As alluded to above, the current climate of head office make all the decisions means that this can seem a somewhat soft-soap approach, but at least they make the effort and seem embarrassed that the company as a whole is so remote.
January 2009 by Qype User (debbie?)
Super-friendly staff here in my experience and there have always been an adequate number of people serving. One of my pet hates is when you have only one person serving and a queue of about 20 waiting! Having said that, that was a good few months back and with the credit crunch they may well have cut back also!