October 2023 by S
Would not even give it one star. Avoid at all costs. When they pre jet wash the car, they have set it way too high and blasted the xenon headlights, one flooded with water inside, damaged the whole headlight so everything stopped working. Brand new headlight looked at by vauxhall at cost of £1200. Thanks very much guys.
October 2023 by let's go to beach
I regularly visit IMO car wash in Cowley and happy with the service. But this one was terrible. This is how it looks the car after a wash. Machine is def not effective, Looks like not washed at all.
August 2023 by Adel Fawaz
I took my car to this carwash last week and I can honestly say it has been the best experience I have had.The guys were friendy and my car was immaculate. I will definitely be going back. Thanks guys
July 2023 by benardo muja
I took my car to this carwash and i am very pleased with the service the car was clean perfectly. Definetly be back again
July 2023 by anita casey
Very sad to give this review. I have used this place before and been happy but on this occasion my car was left covered with dry soap (a bit like washing powder). Unfortunately, I didn't notice until I got home so didn't immediately return. When I went back to show them, the attendant was very rude, tried to imply I was lying and suggested it had fallen from the sky. Another customer even got involved, saying they were good guys, as if I was the problem. Only when I attempted to leave and said I would put in a complaint, did he offer to wash it again. It came out a lot better. However, the whole experience was very unpleasant and I wished I hadn't bothered going back. I won't be using this place again.
May 2023 by Ashley Flynn
Unhappy about my last visit here.I bring all my customers cars here and I decided to purchase the service to have the tyres dressed.When I come out of the car wash I had pre payed for the tyre dressing and I got out and noticed the staff member was dressing the tyres whilst they were still wet.As having experience in valeting I know the tyres should be dried before applying the dressing otherwise it won't last like it should. When I asked the staff why isn't he drying the tyres before applying the dressing he replied i have to pay £7 to have the car dried. I then said I don't want it dried I just want the tyres dressed. If you offer an additional service to dress the tyres as a paying customer I expect it to be done correctly and professionally. I do not recommend this service if this is the way they do it. You can see in the picture which I took 30 minutes after driving the car away that the dressing does not last when appplied to wet tyres.
May 2023 by Hooman Kaveh
Employee extremely rude!Asked for £25 mini valet. He rudely responded it?s not £25, I look at your car then decide how much it is!After they had cleaned my car, there was dirty marks all inside my car. When I told them his response was ?this isn?t a full valet!?So the mini valet consists of just a hoover and a quick wipe down of the dashboard apparently, £25 for that ?!At the end he sarcastically ask me ?you happy now?!? I said ?it?s ok I guess? to which he looked at me and said something on his own language and walked off..Last time I?m using this car wash..
May 2023 by Paul Bell
Terrible Experience. Angry aggressive attendant.Been coming here for years but the last few times not good, car came out dirty and soaked, I could see the machine malfunctioning whilst in there, drove back round to explain but got an angry egressive response as if I was wanting something for nothing. Previous few times not had the scanner to scan the app code after my payment so had to pay cash. Asked them to do valet but got a price of £100 for not too dirty car.Something has drastically changed.Went to the Cowley one straight afterwards and they were amazing and gave price list which was half these guys.Sad because it?s local but hey.
April 2023 by Andrew Elder
The guys running it have no patience, no customer service skills at all. Basically just come across rude. Not going back there again as it was like that last time too, just on a simple wash. This time was worse as I had a roof rack on I needed to take off, it took me 2 mins to do and they were yelling at me for being in the way (which I wasn't, and there were no other cars). Sod them.
March 2023 by H Clarke
Sadly they longer offer great service.Twice now I noticed half way through it wasn't giving me what I'd paid for and staff too busy to care, 1st time thrown the £5 difference back this time noone was on hand to talk to us!!!Car was so wet as there just seemed like no drying facility anymore so drove away with some dirty marks still on it loads of water streaks and no wax.Really gone down hill but they so busy so probably don't care
February 2023 by Mariano Beguerisse
Avoid. Their machine does not dry the car as it's supposed to. The staff do not warm about it not want to help. It used to be a good value but now it is not worth it at all
February 2023 by Wiliam Wastie
Had paid £13 for top was it now has load of small dots no reply from customer service went back to Kidlington said it would need buffing a buffing which I would have to pay them no response from customer ? would never go to them again going to get legal advice nowService: Car waxing
February 2023 by Gary Davis
Use IMO Car washes all over the uk. Usually great but this offre doesn't take Mercedes V-Class people carriers. Guys just shouting and waving at me to get out instead of coming and explaining. Poor.
February 2023 by 299 dave
Have been using this car wash for years but recently the quality of service and finish has deteriorated badly . Yesterday no pre-wash treatment and no drying strips . Car dried all streaky, waste of money !
February 2023 by Muskino R
Went for 10£ wash and wax. Turned up to be single pass wash, car barely dried and still soaked - missing polishing curtains at the end. The 4£ wash would have been the same
