November 2023 by R C
One of the best bike repair experiences I?ve had thus far. Extremely quick - handed over at 3pm and got it by 10am next morning. Multiple jobs required, including removing a calliper with completely worn out bolt.The other place down the road said 12days before the next slot (for only one of the smaller jobs!) - And I imagine multiple days before getting the bike back ?Great work guys, keep it up!
November 2023 by Rupert Hill
Offered very helpful advice about my brakes and then fixed my mud guard for free. Very friendly and helpful and this isn?t the first time. Would definitely recommend :)
November 2023 by Eva Lash
I had a lovely experience here today. They fixed my bike on the spot, quickly and professionally. I was served by Nathan who was excellent. Highly recommend!
October 2023 by Connie Dean
Since moving to Oxford I?ve only ever gone to cycle king for my bikes and my services. The guys there are so knowledgeable, and incredibly kind. Usually they?re able to fix the bike on the spot and it?s always so reasonably priced. I had a super old 3 gear Raleigh that I loved but constantly needed attention and I wouldn?t have trusted anywhere else! A true gem on the cowley road!
October 2023 by Modestas Norusis
Walked in to the shop with my mountain bike wheel to change brake disc. I said that this is the quickest job you will ever get (takes 2min to change that).Without even having a proper look manager said they can?t do it because they have no tool, it?s a standard bottom bracket tool that?s also being used for centrelock brake discs.Walked off, took the tool from their shelves as they had at least 5 of them for sale. Paid for it, unpacked and showed that this is the tool that works?Could have been £5 for 2 minute job but it turned in to 1 star review for not even willing to bring a mechanic and ask
September 2023 by Catherine Brewer
I had a problem with my back brake, which they fixed for free on the spot! They also checked my bike over and showed me how to fix brake problems myself in the future.Super lovely and kind guys and amazing speedy service, would definitely recommend:)
September 2023 by Katarina Skoko
I?ve read the bad reviews online about this store, and a lot of students told ne not to buy from here, but I was in a rush and needed a bike. Please don?t make the same mistake as I did.I bought a brand new bike from here last fall for £180. It broke after two days of use. When I came to get a refund, they convinced me to get a new one (for £ 190!) saying that they will buy it back for 40% of the original price in a year. This bike wasn?t great either but whenever I came back, they told me it was working fine and that I just need to switch gears only while cycling. At this point I was tired of it so I just kept the bike. Less than a year of use, I returned to sell the gently used bike. The guy didn?t even look at it properly, but said he will give me only £30 for it because I ?didn?t take care of it.? He was incredibly rude and disrespectful, not to mention the fact that they lied about buying it back for 40% off. Save yourself the trouble and don?t buy overpriced bad bikes from here, it has been a truly terrible experience
September 2023 by Elin Isaac
Ollie was fabulous, super friendly and fixed my bike within about ten minutes. Feels like new. Will definitely be back with any future issues!
September 2023 by Katarina S.
This business already has plenty of bad reviews, but here is another one. I've read the reviews online and a lot of students told me not to buy from here, but I was in a rush and needed a bike. Please don't make the same mistake as me! They will sell you terrible bikes for an exorbitant price, while promising that they would buy it back after a year. This is not true; when you bring it after a year of gentle use, they will say it is in terrible condition and that you didn't take good care of it, even though it is a perfectly good bike. They are just trying to take advantage of people who come here for a short period of time and can't figure out where else to buy a good bike. Please be careful!
September 2023 by James Graham
Very helpful - did a quick job on my bike I didn?t have the tools to do at home. Thank you!Have to update: took my bike back in to change the bottom bracket, since I didn?t have the tools to do it myself and I didn?t know quite which size was right. The guys turned the job around in less than 24 hours, on a walk-in basis, for a good price. They did exactly what I needed twice with really great customer service. Very happy.
August 2023 by Garry Hudson
Went to cycle king to repair my bike and the gentleman repaired it right there and then and didn?t even charge me!I was blown away by this kind gesture and I?m so appreciative of the quick and friendly service.Will recommend them to everyone.
August 2023 by Davi Sidarta
Very helpful and friendly staff. They had my bike fixed way faster than predicted. Fair prices and a lot of options of accessories and bikes.
August 2023 by Angus Wood
Amazing service by very helpful and patient staff - were very kind to show me how to inflate a tyre so I could do it myself in future and sorted me out with a new tyre tube. Excellent customer service and got me back on my bike very quickly!
July 2023 by Terri Keenan
Would highly recommend purchasing a bike from Cycle King Oxford! The guys in here are amazing! I took my girls in here to purchase their first ?big girl bikes?! Extremely helpful, really kind towards the kids and went above and beyond to help us pick the perfect bikes! Can?t wait to collect the bikes tomorrow! Very impressed!
July 2023 by Sally Shaddad
It was a nice experience. It was my first time buying a bike and I went in completely inexperienced. New to the country and the whole bicycle scene, was lost at first but everyone was kind and helpful and Mickey showed me everything I needed to know to get one to fit my needs and within my budget, how to take care of it and what to look out for. Bought my first bike and happy with it :) 10/10 Would recommend.
