March 2024 by Tanjin Ahsan
A true home decoration store experience with superb deals. There is always something special in Dunelm store!
February 2024 by jonathan harding
Do not go to this store!!!! I have never been to a shop that has been so messy! We went again on the off chance it may have got better but it was worse than ever. Boxes and stock everywhere to the point me and my wife just left. Management would do well to shut the shop early one afternoon and concentrate on tidying and organising as it was an absolute shambles and has been for months!! Will make the journey to the Aylesbury store in the future as it?s a much more pleasurable shopping experience.
February 2024 by Sarah Wright
Cannot get through despite ringing 10 times about my click and collect order. Terrible, terrible service.
February 2024 by Tom Pressdee
Got most things, staff are nice (if a little overwhelmed by what they stock)
February 2024 by Andrew Chapman
Wow. Unexpected, huge homeware and furnishings store with a café hiding here in Botley.
February 2024 by Gerard Kite
Not my favourite place. I can get cheaper and better elsewhere
February 2024 by Piotr Wawszczak
Shop with everything for your home. Cheap items.
February 2024 by Atif Mohammed
Excellent service
February 2024 by Penny Murray
Staff member Isabella helped me find what I was looking for.She had such a positive attitude.Great customer service does, sometimes, still exist!
February 2024 by toby phillips
Dreadful customer service at the cafe, took forever to get served and the bloke at the till looked like he hated his job, didnt crack a smile the whole time I was there. 45 mins for a jacket potato !!
February 2024 by Juergen Fleidl
Well stocked and friendly, helpful staff.
February 2024 by Kevin Sheppard
Very busy store in terms of merchandise. Often hard to find things they indicate are in stock. Still good to have. Not the friendliest place.
February 2024 by JOANNE WILLIAMS
This store needs some serious management in. I have now been twice to the store on two separate occasions to collect an item. Online it says it?s in stock to then get there and find out first time it wasn?t in stock. Second time I drove a 20 min drive to be told that it probably was in the store but out the back in a delivery that hadn?t been in packed! The store was a shambles, boxes everywhere, stock all over the floors. Will go the Didcot store next time. Much better organised.
February 2024 by Nichola Androjeweski
Went to buy a kettle, asked a girl who works there to check if they had the one I wanted in the back as it was on display but no boxes on the shelf. She acted like I was wasting her time, rolling her eyes and checking her watch etc. The lady who served us was lovely though
February 2024 by frazzle squad
Botley Store - Waited all day to go shopping with my daughter who is immunocompromised, she was excited to choose decor for her bedroom. The store was half closed off with big boxes, when I asked if we could get to the wallpaper the assistant said No as they had had a delivery (which was blocking half the store). It was only 7pm, the store closed at 9pm. Why????We left the half filled basket, my daughter was VERY disappointed as was I.