Such poor customer service.The incapable and condescending management at this branch clearly struggle to keep up with the branch’s demands, causing the customer experience to be awful. The staff is hurried and overburdened, having no time to properly help and much less advise customers.Concerning the staff themselves,... read full comment
December 2023
Patronising rude staff particularly blonde woman with hideous roots marching around with a customer service voice that would make any person want to die.
October 2023
Worst customer service I’ve encountered at Oxford. When she couldn’t answer my question/just doesn’t know enough, she didn’t apologize or at least try her best to find me other ways to solve problems. This rude lady pretty much told me they’ve never been asked that question and everyone else managed to do it except... read full comment
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