January 2024 by Claudine Gould
Superbe magasin et personnel agréable très bonnes soldes en fin d'année
December 2023 by Nemo Otto
Disappointed with shopping experience over Christmas period...They have lost the Xmas appeal.
December 2023 by James High
Felt like stepping back in time compared to some of their newer out of town stores. Could do with a face lift and some TLC in places. Service received was good.
December 2023 by B S
Imagine opening the doors at 10.30 but saying you can't pay for stuff until 11! At least have a note saying that at the front of the shop or something. I filled a basket of food then was told to wait 20 minutes before I could pay for it. Please either keep the doors closed or let people pay for stuff.Also, I had a bad experience a few months ago when buying a pair of trousers. After the transaction was completed and the assistant had handed me a receipt she then said she had an issue with the machine and it hadn't gone through. She said I had to pay for it again even though I could see the money had left my bank and she'd just handed me the receipt. She got her manager over and eventually they decided it was an issue with the machine and let me go but the assistant was rude throughout the process. I have never been handed a receipt and then asked to pay for something again before!
December 2023 by claire verity
good. Decent stocks. Good staff clean store .with varied products
November 2023 by Etidal basri Basri
Organized but small branch ,however you can find most of the products
November 2023 by BirdsCanflyWhyCantI
This is a good sized Marks and Spencers with lots of choice.
November 2023 by Kathryn Skeats
Oxford Branch of Marks and Spencer is In a word ?.. awful I asked three different customer service employees where the biscuits were they all pointed to a tiny corner of the shop ??.. they were not there ?? have biscuits been discontinued? Oxford Marks and Spencer?s is the worst branch ever and the food is awful too! Especially the lamb hotpot it?s disgusting even our dog wouldn?t touch it!!!! sorry Marks and Spencer the Oxford branch is very disappointing! As for the clothes !!!!!!!!!!!!! What?s going on? Online the clothes look incredible???.. I could not find one single item advertised!!!!!! It?s a massive shame !!!! No wonder branches are closing if Oxford is anything to go by! What has happened?????? It used to be great ?..
November 2023 by Bina Maldé
Love M&S stuff. Always reliable, so easy to change stuff, nice variety of items and fairly reasonable.
October 2023 by vickyclair
Came to Marks and Spencer for coffee, asked for our tea and tea cakes! They did not have any tea cakes, this happens frequently when going to their cafes. All they say is it?s not available on that day, but it happens frequently!!! I?ve complained for years about this, not having goats or soya milk in the cafe!! They sell it in the shop, so they do have it!!! When toast came it was warm to say the least!!! Also staff were rude, they seemed annoyed we even asked and asked why it happens a lot! We didn?t really get an answer! Also when trying to pay the lady was rude and told me I had to wait, but she was really abrupt!!! Made me feel like I was an inconvenience! If I spoke to my patients like that, I would be warned!!! When we walked to the tables not one was clean, we had sat down for about 10 minutes before they started to clear them!!! Inefficiency at its best!!!
August 2023 by Alexandra Newsome
Tea was hot and tasty. No smoked bacon ciabata available at 2.30 : apparently they have run out of bacon and are short staffed. But there were 3 staff at tills and clearing tables and, 2 standing and watching. Litter on the floor too. Unimpressive.
August 2023 by Raj Patel
We have never been disappointed with their food eat in or take out
August 2023 by Leeann W
Went for a bra fitting today and received excellent service (I think the ladies name was Kayla). Gave great advice. Tried on a few different types and sizes and walked away with 2 bras that fit lovely.
August 2023 by Ene Joy
Good range of clothings and sizing in store. Further in, towards the end of the first floor, there is an M&S food in store which is handy. On the 2nd floor , you ll find the M&S Cafe
August 2023 by Oliver Werby
Whilst the staff here are friendly my experiences of the florist arm of M&S are wholly negative.Given the florist is central this does not necessarily directly relate to the store, rather the company.I eventually received the order, a day late where I was informed that the warehouse was particularly busy despite requesting the named date delivery where the order was an anniversary present.What is worse is that despite naming a "safe place" to drop the order off incase nobody was in (arranged to be in on the named delivery date), the flowers were left outside the house in the rain. The box was crumpled and bouquet damaged; between the late delivery and the condition the flowers were in when my partner arrived home - I would say I am wholly unsatisfied with the level of service here.
