January 2024 by Kenton
We arrived and placed our order at 2:05pm. Our appetiser arrived quickly however we had to wait over 30 minutes for our mains to arrive. We saw, on the line, food was just sitting under the heat lamp. All the food came warm, soggy chips, warm and under seasoned coleslaw, soggy chicken (not crispy skin) and no service check back. This restaurant needs to be checked for it's quality and service. Tons of staff walking around however no staff were actually delivering food. Hope this gets dealt with because that was the worst meal I had at Nandos which I spent over 50 quid for warm soggy food.Yes we did eat it. We could have sent it back but we wouldn't want to spend another 35 minutes for more warm soggy food.
January 2024 by Eren
2 of us went and it wasn?t too busy, we ended up waiting 30 min for our food even though we could see it ready on the hot counter. It?s a shame when it came our fino pitta was cold and one of us had to ask for the staff to heat it up and they kindly made another for us. However I had already finished my food by the time whilst the other waited so we ended up eating separately. Also when I went to order a chilli jam at the counter they took the payment only to realise they didn?t have any in stock. I ended up having to take the perinaise which I didn?t really want. The glass I used for my refill also smelt really bad so I had to ask for another. Overall a disappointing meal.
December 2023 by Rahul Verma
Nando's provided an exceptional dining experience, and Kartik's service was a standout. His attentiveness, knowledge, and friendly demeanor enhanced our visit, making it memorable. Kudos to Kartik for going above and beyond!
December 2023 by Ivan T
We ate at Nando's for the first time and was surprised at just how good the food and whole experience was.You can order via a QR code at the table or (like we did) go up to the counter.The menu is packed with choice, combinations, sharing platters and offers.We chose the sharing platter which came with either 2 large or 4 regular sides. You can pick the ? level and we went for half hot and half medium.You have to get your own cutlery and plates (non-disposable?) and water (free).The food was delicious. The chili heat level was just right and the sides were WOW! Usually the mains outshines the sides but not at Nando's; all the food was lovely.The staff were excellent, helpful and professional.Cost: below £30. Will definitely return again.
December 2023 by benj3n
The lady in the blue shirt seemed to be very angry whilst I was trying to prove to her that I paid for my drink. After showing my receipt she scrolled on my phone for no reason and came back and gave me my drink with a dirty look. Shame this place is so cooked now this happens every time I go.
December 2023 by Betania De Sousa
I was served by a lovely young lady named Yakelin. She is very patient and hard working and always with a smile on her face. I don't have anything bad to
December 2023 by Marion X
We waited for near two hours for our food to arrive. Meanwhile, my friend decided to go get her £3.5 coke(?) But instead of coke she got PISS-coloured water .YUMMY. My other friend, decided to go for the mac?n?cheese as it was the cheapest, and for £5 she got the tiniest portion of lukewarm mac?n?cheese. For a place that charges around £10 a dish that?s disgraceful.
December 2023 by James Deane
Team here are really, really welcoming and friendly, Cameron was our server and no request was too much. He checked on us throughout our meal, and asked how everything was before we left.Genuine staff, clearly loving their job and creating a great atmosphere for customers to return over and over.Excellent job by Cameron and the team! We'll certainly be back on our next visit.
October 2023 by Lorraine Jackson
It was as expected. Good food from a familiar menu choice.I would still prefer to place my order with a friendly member of staff than a QR code from my table which I'm happy to say there was still the option to do.Everything was cooked and served really well.The venue was very clean, tidy and proficiently run.Looking forward to my next visit ?
October 2023 by Shéhérazade Meziane
Loved the grilled mushroom & halloumi wrap ! And the garlic bread was so good !
October 2023 by David (David)
Love this Nando?s, love the restaurant, love the people, love the experience. Sal is absolutely legendary, amazing. If I could give this location more stars, I would. I couldn?t think of any reason to give the Westgate Nando?s less than 5 stars, except if it?s opposite day. And honestly, even on opposite day this place has all the stars.
October 2023 by Natalie Kensett
Poor and slow service. Waited an hour for 1 course. The food was cold when it arrived. And the bottomless soft drinks ran out, on all the pumps. Most food choices were out of stock, including most of the chicken options ?
October 2023 by Samuel Straus
Sal makes this Nando?s better than any other. He is wonderful. The food is fantastic. The ambiance is exquisite. I refuse to go to any other Nando?s after such an incredible experience.
September 2023 by AlikazamShow
As we are Nandos fanatics we have eaten at 41 different Nandos in the UK. This is in the top 3. Highly recommended.
September 2023 by Katherine Blaze
Toilets were revolting. Sanitary bins overflowing, toilet paper all over floor, toilets looked like they hadn?t been cleaned for some time.Glasses were dirty, so was the cutlery.Only saving grace was the chicken was nice, but I won?t be going back to that restaurant.
