January 2024 by Lyla Varney
was served by a lovely young man - finley. He was very polite and patient with me, very caring.
September 2023 by Ben M
This outlet is situated in Westgate Shopping Centre, Oxford was absolutely empty when we entered the store. There was absolutely no one to entertain the customers and we were left hanging as we were looking for a specific shoe size. We waited for about 10 minutes and no one came to entertain us. So, we left and headed to the Primark next door. The store is well stocked with clothing items, bags and shoes. There's a children's section as well.
April 2023 by Anmol Mehmood
I went there to buy some shoes and when i asked an employee for help to ask whether they have the size that we are looking for in stock or not She straight away said in a rude tone . ? i am sure there must be someone on tills to serve you ? and i was shocked by her behaviour and the customer service . She had curly brown/black hair .She just don?t want anyone to even talk to her as being a worker of store they should ask the customers if we need help . I really like the shop but with that kind of employees they have not going there again .
October 2022 by Sandy Shih
Finally found the shoes that my children love and the counter staff are very friendly
October 2022 by Sam Winner
Awful experience today. Such a rude female staff member, such undermining conversation. Staff member needs training course asap. She needs to be on a final warning
October 2022 by Luca Giraldi
I like a lot of Next?s clothes and they?re a good price but the reason I give it 5 stars is for Antony behind the cashier. He helped me so much with getting a suit for a friend?s wedding in terms of checking size and availability. Great guy!
October 2022 by Pauline Allnutt
Very unhelpful staff ,seem to have no idea what they are talking about.Tried to return an item ordered via click and collect .Was told that I would have to arrange for it to be returned myself as online and store orders were different!!20 minutes on the phone, to be told I need to return the item to a Next store or I will be charged for a courier to collect it.Luckily a very helpful person on the phone sorted out free collection.
October 2021 by Aneta Piechowska
Good store but the shopping experience greatly spoilt this evening by the blonde manager, who was very unpleasant and rushed me to leave when I wanted to quickly get one more item that i had already seen, even though there was still 7 minutes left to closing time, as 'It's Christmas Eve' she said.
October 2021 by Carla Vila
One of the shop sellers accused my boyfriend and I of stealing (!) because when we gave back some clothes and they said they ended with an extra hanger. They kept saying "Where are the trousers? I am waiting for you to give the trousers back", even though we had said we gave everything back. I was shocked, never have this happened in my whole life. Another person of the staff had already been very rude too, they talked in a way as if they were telling us off like an angry parent/ teacher. Such a terrible experience, I left this store feeling very stressed. This staff URGENTLY needs training on how to deal with costumers.
January 2021 by david evans
Staff attitude very poor, very rude when I asked were the children's clothing was mumbling under her breath she was making out like its obvious, I however have special needs.
October 2020 by Lee-Antony Harbert (Harby)
Mainly uses Next online and picks up items from customer service area/Childrenswear but a good store with friendly staff.
October 2020 by Simon Blandford
Good selection of men's, woman's and kids wear aswell as Next homewear upstairs next to the typical Costa you find in practically every Next store... :) It isn't a huge store, however even with their one ways system at the minute, it is easy to navigate and find what you need (followed by a coffee). Staff are always polite and courteous too
October 2019 by Abigail Araujo
Great selection of clothes. Styles vary quite vastly depending on the season... enjoy shopping at Next.
October 2019 by Marcel Greenslade
Product is very over rated & poor, fabric are a joke, like touching sandpaper, bad choice of suits if you ask me!!
October 2019 by Jack Ralston
Amazing! The only shop in oxford to sell black double cuff shirts!!!
