November 2023 by Google user
A large pet product warehouse for all animals. Conveniently located on botley road in Oxford.\\n\\nThey sell all kinds of products, including pet food, litter boxes, cleaning stuff and medicines. Their products are made for cats, dogs, rabbits, birds and many more.\\n\\nThey also have some rabbits and furry animals for sale. They also have many types of fish.\\n\\nAt the back of the store, there?s a vet clinic. Their service is great too!\\n\\nHighly recommend a visit if you?re a pet owner!
August 2023 by Luca Clare
Do not recommend ever buying a pet from here. In the past I have brought pets what look unfit but was reassured that they are "perfectly healthly" when In fact they have been miss treated and are seriously ill but they stilled sell them to me willingly knowing this.Also have issues with rude assistants who refused to sell but wouldn't say that to our faces and wasted over half an hour of our time with no reason and different issues everytime. Disgraceful customer service.
August 2023 by Mollie Skye
Meg/Megan - stuck up, miserable know-it-all. Refused to sell a hamster because we were ?impulsively? getting a pet because we were asking questions about friendliness and said to ?come back tomorrow?. Partner went back in as I refused to and she refused as I wasn?t there so couldn?t sell. Came up with a million excuses to not sell for no good reason. Doesn?t matter if we were to buy today or tomorrow and quite frankly found her to be rude. Will probably tell her manager that we were ?unfit? to look after the hamster but if asking questions before you buy means you?re unfit? Would rather ask questions so we know which hamster is the right fit for us. Honestly gobsmacked and certainly won?t be going back tomorrow when being treated like we are stupid.
August 2023 by yhyh
Worst place pet shop I have ever been in we went into the shop to get a hamster for my misses got told we cannot get one which I literally got a cage ready for it. Megan the lady assistant manger was shocking had no people skills I was asking questions about the hamsters about the inclosure the hamster they live in also she lied to us to get us out of the shop saying it closes at 6:30 when it closes at 7 ,disappointing I will never go back in due to her disrespect she needs to polish up her skills up !
August 2023 by Sara Louise Thomson
Generally good experiences from there. Fish sold were healthy and no problems so far.
July 2023 by David Wilkins
Very good always very helpful
June 2023 by Kim Webb
Pet dog groomers there are fantastic...they cut my mums dog perfect everytime not to mention there lovely friendly manner and they treat her dog so so kindly
June 2023 by Angela Lawless
I always come here with high hopes, but leave disappointed. Stock levels are always low and they just don't have the variety of things that other Pets at Homes have.
June 2023 by Gem Arnold
Staff really friendly and helpful, nothing was too much trouble
June 2023 by Luca Hemsley
Pets at home is gradually getting worse, staff are uneducated and things are overpriced!
June 2023 by Ashley Clinkard
Pets at home, good location, great products at a good price
May 2023 by David Smewin
Can't fault staff great atmosphere
May 2023 by Melissa Willoughby
Popped in to get a few bits for our cat , good variety and friendly staff store was nice and clean as well
May 2023 by SLouise
Ellie is a wonderful employee, so much love & empathy. I came in to purchase for a homeless guys dog that I fell in love with. Ellie gave discount and showed so much care. An asset to pets at home
April 2023 by Beverley Brooks
Staff were so helpful and cheerful.
