November 2023 by Graham
Very handy loaction and polite staff!
November 2023 by Kevin Stevens
The postmaster at our local sub post office is always friendly and helpful. I would not wish to see it close down
November 2023 by Anna B
Great post office, always helpful and friendly. I've been a customer for years, I drop off business mail nearly every day. Glad it's so close to work ? its a really great community post office and great convenience store!
November 2023 by Shahpur Patell
Everything I need to do to hand on a special delivery letter or package is managed effectively and relatively quickly.
October 2023 by M
Fine to hand in pre-labelled parcels but you?d be better off buying Royal Mail products online with home collection.My partner tried to send a 48 tracked large letter with no signature as she was following official government directives to send in documents to legalise.This product is part of Royal Mail offering but somehow the guy convinced her to send it with first class instead, claiming that you could only send 24/48 tracked with signature.Had to go back and have the letter handed back to me. Wasted time and 1.6£ for a 1st class large letter stamp.As a customer I shouldn?t know more about Royal Mail offering than the post office person. Absolutely avoidable when all the information needed is available at your fingertips.
October 2023 by John Dunston
Staff at the Kendall Crescent Post Office are always cheerful, helpful, efficient and keen to do the right thing. They provide an invaluable service for the community.Last there today 20 Oct 2023.
October 2023 by Wendy
When Summertown Coop closed I had to search for a post office nearby.A short drive away but the gentleman at Kendall Crescent post office is always helpful and efficient, I use this branch regularly now.
October 2023 by Kingsley Micklem
Very friendly and efficient service. An essential office given that Summrtown no longer has a post office.
September 2023 by C Mac
I always get a quick and efficient service at the Post Office counter here!
September 2023 by jack lucking
Great service from the always friendly Staff member. Thanks so much for the free fragile stickers!
May 2023 by Rizwan Mir
I don?t like to write a bad review but I couldn?t stop myself and like to share my experience such a disgusting service I went to the post office to deposit money into my HSBC account around 17.15 I knew post office closes at 17.30 the person told me put the card in the card reader and pass me the money as I took the money out of the envelope soon as he sees the money he said oh I can?t take it if it was straight forward I would take it as I am closing I said to him you close at 17.30 why are you refusing to serve me he said sorry I just realize that I have a problem with my safe( electronic failure)clearly he didn?t want to count the money that was totally unprofessional. Post office try to persuade people to do their banking at the post office but people like him not helpful at all I have recorded the video which is I will send to the post office headquarters .
September 2022 by H Ali H
Went there to return a couple of Amazon parcels just before closing. The senior person behind the counter looked very tired and agitated. He asked me to put the parcel on the weight machine, which I did and opened my phone to show him the QR code to print the label. When out of blue he started having a go at me for no apparent reason. I asked him the reason about his agitated behaviour. He said in a rude manner as why I was looking at my phone while he was talking to me. I tried to explain very politely that I was looking for the QR code for him to be scaned and print the label. But he shoved his hand and asked me to leave. To be honest personaly at that time being a customer I was very upset for the way I was treated, but later on I thought that may be he wasn't feeling well that day, thats why he looked very tired and probably needed rest, so I hope he is feeling well now and wish him a good health. Thanks
September 2022 by PBC
I visit mainly to use the Post Office counter. Terrific service. Kind knowledgeable people. There is another, nearer Post Office but this one is far better. The service is MUCH speedier!
July 2022 by Pierre Angelic
Very rude and poor service at the post office. The person behind the counter is very confrontational and treats customers as they don't know how the post system works, while himself being not very articulate at all. He frowned right at the beginning when sees you approach to the window and always asked you to do things in a condescending manner. Initially I took it as personal but later realised that I am not the only person experienced this. I never experienced this kind of service at other post offices. I had few trips to this location and all of them were being treated by the same person in the same way. Now I would rather detour and go to a much further post office than going to this one, which is only two minutes from where I live. You may think I am being ridiculous, but I can tell you why: 1) I genuinely worry my parcels will be potentially damaged or lost during delivery, since he always throw them into the collection bag by force and showed complete indifference to its value and the stamps that are sticked on it, and 2) as customers, we don't need this kind of attitude in our life, even an annoyed experience at a local post office can really makes a difference in person's day. Why can't he just smile and be patient and polite to customers? What a shame. Hope they replace the person behind the counter, because other than that the shop's location is very ideal for the local community.
March 2022 by Martin James Mascarenhas Hogg
Excellent customer service and great local shop :)
