September 2023 by Kay Song
Their online booking system messed up a booking for a flu shot (which I don?t blame them for). However, what I did not appreciate is that the pharmacists were really rude, condescending and dismissive when I got there. No basic customer service at all
July 2023 by A S
Shocking.Rude, condescending and obnoxious. Disgusted by the behaviour of the two people I had the misfortune of dealing with. One seems to be the person in charge, so it isn't a surprise when some of the staff are rude too.I have, genuinely, never come cross such behaviour in any place I have ever went to.No wonder they have such a low rating.Plenty of pharmacies are close by, with polite and civilised people working in them.At the very least, those people need to learn how to speak to customers in a way that resembles civility.Edit:They sent an automated response to the review. If they are really interested in improving things, and in fact want to receive a follow up detailing the bad experience I had encountered, then one would presume a personalised response would've been posted.
July 2023 by Melissa
Appalling behaviour by the staff as I came in to get medicine for my child. The lady at the counter informed me they were out of antibiotics for my son's eye infection, and I asked if she knew of another farmacy where I could ask. She turns to her colleague, who tells her there is one 10 minutes drive away, then completely ignores me and welcomes the next customer. I had been searching two hours for the medication all over the city and was exhausted. I stepped into the medical centre inside and was helped to a farmacy just across the road where they had the medicine.
May 2023 by Keith Fisher
Been using their service for many years now. Always a positive experience. The new text messaging service is good and staff are friendly. My wife has transferred here now too. One of the best in Oxford
April 2023 by Dr Edward Smith
Just used this pharmacy for the first time for my daughters medicines and I was so happy and content with the service. Super fast and they had the medicine in stock. Will use this pharmacy in the future
April 2023 by Agnieszka Lesiewicz
Disaster, rude not helpful staff! 2 times i shown them the message with information that my prescription is with them in the pharmacy, 2 times they denied! Finally they were looking for me in the Bartlemas Surgery where I was waiting in the queue to find out what happened with my prescription, obviously the prescription was in the pharmacy!
January 2023 by Maria Bacelar
100% service?
December 2022 by Mo Idris
Rubbish service. Asian staff have no idea and have no knowledge. Provide you with inaccurate information. A big disappointment. This pharmacy needs to educate there staff.
November 2022 by Arslan Tariq
Staff is very rude . Manager doesn't know how to take or take responsibility .
October 2022 by Kaja Szadkowska
Good pharmacy. Enjoyed my time there. Nice staff and very good manager. Everyone is friendly. Always lovely atmosphere and good service from everybody in the pharmacy
September 2022 by Amara
They got rid of my prescription within 3 weeks. I don't live local to the pharmacy so its hard for me to get here as I don't drive. This is unacceptable. Should keep prescriptions for at least 2-3 months.
August 2022 by Liliana Ilisei
The staff have a attitude harsh verbal, and they use teling not the truth , they use a scuze all the time when your medication are redi to pick be up.Like,, we do not have recived prescription for you" you tell yes the prescription was made 7 days ago , bat somebody else told my in a phone, I have witefor medication." After I want speack with manager, the medication are there ready to be pick up.
May 2022 by Sarah Lasenby
Over the last few years the staff have continuously changed and the service has deteriorated.
April 2022 by Ermine Bliss
They cared for my terminally ill father with such passion and care. Thanks so much to the whole team. Super efficient and helpful. Special thanks to the manager for her kind words when I returned my father medicine for disposal. You were all there for us during a very difficult time. Will continue to use you for my own medication. Thanks again.
March 2022 by Chloe Horner
Amazing quick service. Very happy will use again.
