November 2023 by ricky harvey
Haven?t received post in over 5 weeks and I?m due a new bank card and hospital appointment letters so it?s had a very bad effect on my day to day life and the customer service team are absolutely useless it?s gotten to the point where as far as I?m concerned royal mails behaviour has been nothing less than criminal and the quicker this company collapses the better and add the fact they have just joined forces with EVri (the worst courier service in existence) makes me terrified to think what is going to happen to any of my future Mail and deliveries
November 2023 by Anna B
Please Please Please sort the terrible postal service out. Its not fair on homes, businesses, and the postal workers who are stretched beyond their round sizes. The postal service is TERRIBLE at the moment. The only items we get are parcels, letters and large letters take DAYS to arrive. I am trying to run a business and supplies I order take far too long to come.Sometimes we only get letters twice a week. Its absolutely unacceptable.I'm sure the postmen/women are sick of annoyed customers asking where letters are etc. Help them out!!!!!
November 2023 by azaroth metrios
I am outraged to receive all my letters at once!Today, 03/11/23, royal mail courier delivered no less than 12 letters, at once. Some of those are dated from the 13/10/23, and some of them are extremely important letters. Hospital letters requiring a confirmation before the end of October/ clinical patient requiring assistance/ building construction committee discussions.I have never seen such a pathetic courier delivery! We have electric bikes, motorcycles, and minivans, but Oxford royal mail is worse than under development countries where I was receiving my letters in time... it is intolerable.It NEEDS TO CHANGE NOW.
October 2023 by Dominik Okuniewicz
The recent delays are enormous. I am getting 4-5 parcels form Ebay banded together once per week, instead of the day promised by the sellers.
October 2023 by Jennifer Goldstein
What is happening there? We are expecting 10 letters / small parcels that we know about, that were posted to us more than 14 days ago. You took away our old regular everyday postie and replaced him with someone we may see every 2/3 weeks if we are lucky. I cannot get through to speak to anyone and your sorting office is closed even though it says open. We are in OX2 and this is the worst it?s ever been ?
August 2023 by Dee Roberts
I paid 11.15 for next day delivery for my Granddaughter - this was Monday 21 and it still has NOT been delivered and it is now Friday! Cannot talk to anyone and the check/track has been telling me the same thing for 4 days!! This is the 2nd time Royal Mail has let me down on the same parcel!!! IF ONLY they were as quick on delivery as they are to take your Money!? Post to Code: OX2 86HW!!!!
August 2023 by Paul Wickens
Should have been open at 12 midday on Thursday... But handwritten note on window said 'Come back later we're closed'. No reason, no time.... Useless. Schedule of hours was randomly taped over with packing tape... Is Royal Mail actually a company??
June 2023 by Rodri Loz
Postal worker graffitied on a letter sent to my grandparents which arrived over a week late claiming the address I wrote was incorrect. They have lived there for 5+ decades and the address was correct. If the Postal worker can't spell Wootton I'm not surprised they don't know where it is
June 2023 by David Saxon
The royal mail said that they tried to deliver my parcel at 16.45 today and no was in I've been in all day no one knocked on my front door or rang the doorbell or no card
May 2023 by Emma Higginson
really great service, lovely staff thank you!
April 2023 by Oskar Benson
Nice staff there very understanding.
April 2023 by Martin Stransky
never problem, always fast and polite.
March 2023 by Granny Mary
Staff are very friendly. Service is excellent
December 2022 by Elisabetta
The gentleman at the counter was so lovely and efficient! I had to send a letter but didn?t have a printer at home, however with just the QR code everything was done in less than a minute! Very kind service :)
July 2022 by alex olival
Gone in there this afternoon to post a package then the man at the counter so so rude says( I need to find a post office, this is a delivery office only!!!)Just to go back on his seat to do nothing!This taking in count I have been multiple times there to post and it was fine.Unfortunately will be less likely to return to Royal Mail.
