January 2024 by Safia RDG
not even open I'm so angry. Update they are all lazy and thick.
January 2024 by Andrew Durkin
The hours have been cut down so much for people who leave home at 7.30am and not home until 5pm cannot collect parcels. Your delivery drivers all seem to leave cards around 2pm/3pm when everyone is at work and not everyone has a safe place or neighbours who are not at work so parcels can be left. Please bring back better opening times.
January 2024 by Emilia Yu
The same picture showing a cup of coffee and a tray was used as ?proof of delivery? for both of my two parcels. My parcels are marked as delivered but are nowhere to be found. I tried calling them but was held there for 20 minutes. No one ever answered.
November 2023 by Kas Pod
For the past few months we only get parcel deliveries (OX4), letters (even 1st class) are being delivered aprox once every 3 weeks.
November 2023 by j fyfe
Normandy Crescent, only get post about every two week. Not a service anymore. Definitely not fist class.
November 2023 by Christine
Had no post delivery for 2 weeks. Tried phoning but 20minute wait. Such a poor service which is getting worse
November 2023 by RAF Francis
This 5 star rating is for a particular member of Royal Mail staff, Rhys, who went out of his way to turn back inside to locate my mail when I?d turned up to find the sorting office was closed. It?s been a little frustrating recently not getting our post in a timely manner, but this was a very nice gesture from staff who didn?t have to go out of his way but did anyway!
October 2023 by google user
I am in OX3, Headington. Get post about once every ten days. Opening hours seem to have been reduced. What on earth is going on? Go about about 100 years and there were two deliveries a day, seven days a week! Appalling service!
October 2023 by Jenny M
Our letters are only delivered about once a week in OX3 which is, at best, annoying. However when I turned up here with ID to see if anything was waiting for me (I was expecting some time-sensitive mail), the service was quick and the guy behind the counter was very obliging. I?d read elsewhere online that sorting offices wouldn?t do this for you, but here they do with no fuss made. I was there around 9am and didn?t have to wait long.Also posting the photo of the latest opening times.
October 2023 by Kram Sniggah
Lies.We were in all day waiting for a parcel, the tracking suddenly updated and said 'attempted delivery but no answer!" No card left!LIARS!
October 2023 by Andy Mitty
No post for weeks,lost mail,they tell me its been delivered but no sign of it,terrible service
September 2023 by Alex
The man who delivers to east field close area, Oxford spends a crazy amount of time in his van or smoking, obviously bunching post and delivery?s because it?s a always a load never one or two maybe twice a week if your lucky, normally once at the most, no response to complaints. Missing important post and deliveries frequently. Service gone downhill significantly and go people?s detriment since he started in 2023.Also doesn?t make every effort to ensure you are in, if he makes an effort at all, I work from home but apparently missed numerous deliveries. Try to avoid using Royal Mail or companies that may use them but still having impact when there is no choice. Hoping someone at Royal Mail who cares will read and do something, but I doubt it they haven?t so far.
September 2023 by A K
LETTERS COME ONCE EVERY 2 WEEKS! MISSED ALOT OF MEETINGS THANKS TO ROYAL MAIL. MULTIPLE COMPLAINTS GOES UNNOTICED
July 2023 by --
not even open I'm so angry. Stupid staff. They are all on xanax and should die
July 2023 by AJ Major
Got the card through the door cause I wasn't at home so went to go get my item to be told I have to wait until they have attempted delivery twice, I told them I won't be in again tomorrow and they said well your have to come back tomorrow. What sort of joke policy is that
