October 2023 by --
Female worker paranoid and unstable, I said "omg really" as I looked at my phone and she turned around and had a go at me accusing me of saying it to her? Not sure what this was about but I don't care about anyone's weight and so her being paranoid and accusing random young women like me of saying something about her weight is ridiculous. Paranoid nutcase. Very unprofessional.
October 2023 by Safia RDG
Female worker paranoid and unstable, I said "omg really" as I looked at my phone and she turned around and had a go at me accusing me of saying it to her? Not sure what this was about but I don't care about anyone's weight and so her being paranoid and accusing random young women like me of saying something about her weight is ridiculous. Paranoid nutcase. Very unprofessional.
April 2023 by Pipflod Fifteen
Awful customer service - I was overcharged for an item and went back to point this out and ask for the difference to be refunded. Two members of staff looked at me like I was a criminal and both insisted on going back to the shelf to check the price, one after the other, as a large queue built up behind me. I was then asked aggressively if I?d paid for all my items (I?d literally just given the cashier my receipt to show that I had), was offered no apology for the mistake by either the young man on the till nor his supervisor, and was finally given a refund for the difference almost 10 minutes later. Won?t be shopping at this branch again until they train their staff in basic courtesy and competence!
March 2023 by John Chamberlain
A shout out to all of the excellent staff at Sainsburys Local in Summer town Oxford!!! Thanks for my phone!!!
February 2023 by Daniel Kor
Taste the difference.
August 2022 by V D
After my experience today I understand the negative reviews here. Sainsbury's, you need to do better. Invest in customer service training to prevent your employees from driving away customers. You have a Muslim male employee who makes disparaging, unprofessional comments like "I'm Muslim and I know what I'm talking about" and "You should read more (about Islam)".For reference, I'm visibly Muslim and absolutely not interested in being lectured about my religion in a supermarket. It shouldn't have happened and I would like to know that this employee will not be allowed to cross boundaries with other shoppers in the future.
July 2022 by Yanko
Sainsbury always good quality.
March 2022 by Yanko Varela
Sainsbury always good quality.
January 2022 by Biker-83
Very small shop not the most tidiest nice area but when I was in the shop I noticed mouse droppings around the bakery parking in the local area is a joke I had a Indian Sainsbury's Marchmont annoyed when I printed out I could see mouse droppings he seemed more interested to see where the security was I definitely will not be returning here rest of the staff were very friendly and helpful
July 2021 by David
Very small shop not the most tidiest nice area but when I was in the shop I noticed mouse droppings around the bakery parking in the local area is a joke I had a Indian Sainsbury's Marchmont annoyed when I printed out I could see mouse droppings he seemed more interested to see where the security was I definitely will not be returning here rest of the staff were very friendly and helpful
July 2021 by S Hulbert
Very helpful colleagues working very hard under these exceptional circumstances.
July 2020 by Call me Bob
Good place in general, not a lot of stuff.
July 2019 by aron hegedus
Great steak here, just expensive, good selection of foods and pots and pans
July 2019 by Janine Johns
Not many staff.
July 2019 by Arthur N
Went in to buy some beers. Just one person on the tills who was already serving someone, fair enough, I waited patiently for her to approve my purchase and possibly check my ID, even tho this would only take her seconds to do. She finished with her customer and to my amazement asked for the next one! I said excuse could you help me and she said yeah just a minute like she already knew I was waiting, so why did she not help me before she helped someone else? Meanwhile the self service till is blocked by me waiting and so another queue is forming, after waiting a long time I left my stuff there for her to deal with and went next door to tesco where there were multiple staff on the tills and I was served almost straight away. Very poor service sainsburys.
