October 2023 by Mayli Hayes
If you're an international student don't open your account at Santander unless you have all the time and pacience in the world.Debit card was supposed to arrive in 5 working days and it took more than 2 weeks to arrive and by then I've already canceled it to receive a new one.. since other letters arrived before. Also can't access online banking.While on Lloyds I opened my account on the same day I applied and got my online banking access that same day.. just waiting for the card now...
August 2023 by Lisa Hill
Very helpful staff. Friendly and efficient.
June 2023 by Maria
While the building itself was impressive, the service was somewhat slow and inefficient.
December 2022 by Arthur 86
Outstanding customer service! Thank you especially, Deanne, for sorting out my issue. Your thorough advice and support made it a very easy process.
October 2022 by Tim Robinson
Doesn't have an external cash machine for depositing cheques.Only open at times I can't make it. Should be open longer hours on weekends
July 2022 by Ian Mitchell
Always very helpful.
November 2021 by Marcin Nowicki
Really unhelpful branch. I will make officiall complain to offcom
September 2021 by Mo Hussain
Lovely members of staff, the gentleman answered all my questions and gave me a lot of helpful information!!The lady behind the counter also helped with additional queries in good timing!
July 2021 by Nisha A
The staff have no clue what processes to follow, had to go in three times to get one task completed. They are just good at talking. Waste a customers time if you have to go in three times when the same task in another bank takes a few minutes to be done. Very disappointed, the staff don't care to ring to inform the customer if they have missed some requirement for there bank which they should know very well. Absolutely waste of time, with a busy can't afford to keep going in just because they didn't know steps in their processes.
July 2021 by Helena L
Update your opening times. Closes at 2 now
July 2019 by lauren compton
Awful service just like the bank it?s self Santander is literally the worst. Glad I switched to nationwide today
July 2018 by G S
The worst bank I know of internet access has changed me 3 times and still does not work
January 2018 by Sean Grace
Pro: friendly and helpful service.
Con: expect to wait at least 3 weeks for an appointment to open a new account.
October 2017 by grzegorz surma
The worst bank I know of internet access has changed me 3 times and still does not work
March 2017 by Paavan Buddhdev
Great customer service (lusm Deborah)
