December 2023 by Lara Cameron
Very poor customer service. The staff behind the till seemed totally unprofessional, and more interested in socialising amongst themselves than dealing with customers. I felt very disappointed by the poor level of service I received today.
August 2023 by Emily Garey
I just saw a staff member swat a fly with a packet of pens and hang them back up.? Other than that I like the store but it's becoming rather outdated.
July 2023 by M C
So excited to introduce our daughter to the magic of toys r us only to get up to the second floor in the lift to the see we can't actually access toyrus as there's only steps. Looking at it from above however the interactive section was empty and it just looks like a load of boxes on shelves so not appealing to little ones. Staff in toys r us t-shirts waking around the store looked utterly miserable aswell. One star for the usual book selection in the main smiths store but that wasn't the reason for your visit and we all left very disappointed.
June 2023 by alex 93
Stood waiting at the till for about 20 minutes waiting for an employee to show up- eventually gave up and left
April 2023 by Eli House
Absolutely wonderful shop with a great selection of stationery, notepads and books, everything you could ever want when it comes to reading and writing. The staff are always so kind and helpful and the shop has a friendly, welcoming atmosphere.
April 2023 by lishe
Amazing book selections
February 2023 by Robin Beechey (Robindo)
Surprised as compared to some WH Smiths shops this was well laid out and with a very good book section. Would definitely use again.
October 2022 by zhijing lim
this place is huge, price is reasonable
September 2022 by S ame
Staff are amazing I appreciate how nice they were when they helped me find something that was right infront of me. Anyway Amazing tangot drink. Can?t finds its anywheres elses. But sadly it?s out of stocky and I deeply saddened by it. Please restocky it.
August 2022 by Madhurima Sen
Big store in city centre. Big collection of stationery and cards. Very helpful and friendly staff. Decent prices. Totally recommended.
July 2022 by Jane Bazeley
WHSmith OxfordGrown up with this well known Oxford store.Excellent all round service and very disabled friendly
May 2022 by BuffRulz
It?s a good store mostly, as stock goes. Great selection of magazines, arts and crafts materials and books.The issue is staff. Every time I?ve gone in there it seems like the staff aren?t clued up as they should be. I had asked for a lucky dip for the lotto once and the poor cashier seemed to be in slow motion doing it.Then on a different occasion, I was at the self serve, I had needed to void an item off, the two staff members were talking by the Parker pen section!
May 2022 by Aj Shabeel
Horrible. Just wasted my money. I bought a card for £5.50 and I was dirty inside. Very disappointed in this.
April 2022 by Harry Price
I've bought alot of things such as books, DVDs and giftcards here over the last couple years. I do recommend this shop for giftcards DVDs and books etc.
July 2021 by James Castillo
Inviting enough store with a reasonable layout, perhaps a little crowded. Prices OK.
